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Reviews

4.3
11 lifetime reviews.
  • Online Service Review

    Responsive, but would have liked them to address the initial request sent in the original contact email upon contacting me for the first time.


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    Responsive, but would have liked them to address the initial request sent in the original contact email upon contacting me for the first time.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Buying Experience!

    Found a Fusion Hybrid online listed by California Auto Group, inquired about it and shortly after received a call from Jack. Jack was very helpful...


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    Found a Fusion Hybrid online listed by California Auto Group, inquired about it and shortly after received a call from Jack. Jack was very helpful and informative! He answered honestly every question or concern that my wife and I had. Jack explained every option we could choose from and made the process very transparent and hassle free. I would suggest this group to anyone looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best car buying experience!

    This was the best car buying experience! I was a little skeptical due to the negative reviews posted here but it appears those may be exceptions a...


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    This was the best car buying experience! I was a little skeptical due to the negative reviews posted here but it appears those may be exceptions and/or misunderstandings. It is a family owned business (which I love...no pushy/deceitful salesmen). They were completely honest about disclosing any negative information and were not afraid to say they did not know or did not have the information that we requested. They do not negotiate on the price because their prices are already very low (I actually didn't believe it was a legitimate ad when I saw the price on the car I purchased). When we showed up, we were given the opportunity to drive the car on our own (they only requested permission to make a copy of our driver's license for their protection). Once we returned from the test drive, they answered our questions and allowed us to make our decision with NO PRESSURE AT ALL. They provided us with financing (through Chase) and were not pushy about a down payment but instead showed us different payment options. A few items needed attention and they happily agreed to work on them. While waiting to pick up the car, they had an employee pass out food to the customers who were waiting. The scheduled pick up time ran a little late but instead of just giving us the car they asked for an extra half hour so they can detail the car and they filled up the gas tank for us. PROFESSIONAL, HONEST, POLITE AND ATTENTIVE...GREAT GUYS!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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