Bought a truck in nov 2019 with a fresh inspection. Took it to get inspected and failed due to the lift kit being installed improperly, causing the front... suspension to become unsafe to drive. Took it back to dealer and was told by jeff the hes not going to fix it, that i did something to the truck and to get off his property. Even got the 1 year warranty and they wont make it right. They just slapped a sticker on the truck ( illegal to sell car that wont pass inspection) to get it off their lot, as it will not pass as is! Buyer beware of this dealer, I would go somewhere else as jeff will NOT honor his warranties, or even consider making things right
just bought a 09 f150 lariat had a small issue with the truck and they had me bring it back to them to take care of the problem. Jeff the owner even let... me use a loaner car. Owen was excellent to deal with on the sales end. Everyone there is so friendly. The customer service is second to none, especially for a used car lot.
Lauer Brothers Auto Sales is a fantastic dealership. In a small community like Dover and as a big family guy, my family and I really appreciate family... ran businesses. Jeff the owner is very kind man and the salesman Ferd was a pleasure to do business with, it was a smooth relaxing process and thats what I want to expect when i'm putting up money upfront for a vehicle. I really appreciate the fact that they've helped me every step of the way with my vehicle purchase including helping me months after with maintenance work on the vehicle. Now as my daughter gets ready to purchase her first vehicle we are heading right to Lauer Brothers to find the right one for her. After going through several other Dover and York dealerships I found that Lauer Brothers is the best fit for my family and I, the service and the vehicle was great and I can't thank them enough for the deal they gave us and for the awesome vehicle they gave us!! Thanks Lauer Bros!!!
Thank you very much Greg! We appreciate your business very much and it was a pleasure serving you a great vehicle and prime service!!
Great car buying experience. Honest and fair. The price was right and even came with a year warranty. They even pulled my car into their garage to see... the bottom. Even the owner showed me some flaws. If that's not being honest I don't know what is. I would recommend this dealer to anyone. Definitely be back again if I'm looking for another car.
Thank you very much Abrown! We appreciate your business very much and it was a pleasure serving you a great vehicle and prime service!!
I recently had to buy a car - economy and trustworthiness were keys. The gentlemen at Lauer Bros did not use my desperate need to buy immediately against... me and found me a good discount on a reliable car. Not only that but they processed the paperwork for me and they were able to finalized everything on my way to work. It has been a week and I'm happy with the car and all the processing went smoothly. Highly recommend for quality vehicles and efficient/quality service.
Great buying experience. Highly recommend them and will be returning for future purchases! These guys still give you great customer service, on a personal... level, even after the papers are signed.
Terrible!!!!!! Contacted them two times about a used vehicle and never got a response. I was ready to buy but if this is the type service you get I want... no parts of this dealer!!! Such a shame because I found the exact vehicle that I was looking for.