Cypress Coast Ford Hours
Stop by and visit us today at Cypress Coast Ford, your Seaside area Ford dealership. We take pride in the vehicles we se
ll and strive to provide a great customer experience. Whether you are looking for a new Ford F-150, Ford Explorer, Ford Taurus, or Ford Fiesta, we would be happy to assist you in your car buying process. At Cypress Coast Ford we give you easy access to the most up-to-date internet car buying tools: you can quickly view our new Ford Specials, Used Car Specials, new Ford inventory, used vehicle inventory, research or compare your new vehicle, request a test drive, apply for financing, schedule your next service appointment.
Oil, Filter Change
Wheel Alignment (4WD)
Wheel Alignment (AWD)
Tony Humphrey the internet manager made my experience buying my new fusion amazing. He took the time to explain everything and make sure I understand all... the bells and whistles that went along with my car. Great salesman, would definitely buy from him again.
Walked in & immediately felt welcome by Mr. Tony Humphrey. He made my shopping & purchasing of my Ford fast & easy, a great salesman with great customer... service. Would definitely recommend anyone to deal with him & him only!
John, my service advisor - had all of the paperwork ready for me when I pulled in. The "drop off" only took a few minutes. When they had an electrical... outage in the area, he immediately called me to say my car might not be ready at the scheduled time due to the fact it was up on a rack and they couldn't get it down. then called and said they were back in business, come a the appointed time. Excellent service. All service work done according to plan as expected.
Robert, we sincerely appreciate your feedback. John is truly an exceptional employee and we appreciate him for giving you a great experience! Each emp...loyee is a valued member of the Cypress Coast Ford Lincoln Mercury team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Mark Erickson email@example.com
The color stated of the car was not the true color
Cypress Coast Ford is why car salespersons have the unscrupulous reputation that they do. I made arrangements to pick up a car at this dealership on 2/28/15... at 1PM, which is about 4 hours from my home. About 2-hours into my trip, I received a telephone call from the manager of the day stating that they sold the car and I no longer needed to show up. This is after I confirmed my appointment that morning to pick up the car. I even rented a car (with a one-way drop off) to travel to the dealership. Later, when the salesman called me on my way back home, I requested reimbursement for my rental car + gas and was told that he would submit it to his management. Well, just as I thought ... no response. My advice is to stay away from this dealership and find an ethical / reputable one in one of the many nearby cities. Don't waste your time with this dealership. Cypress Coast Ford should not be allowed to advertise on cars.com.
Pat, I'm discouraged to hear of your unpleasant experience and that the situation was magnified due to the long distance you have traveled. I'm disapp...ointed that the car you had your eyes on was already spoken for. We want every customer to leave our dealership with a smile on their face which is why I am so disappointed to learn of the impression your visit has left you with. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you.
I was treated like an individual and not just another car buyer, Mike was great he really was trying to get me the car I wanted and within my budget.
I like the same server Roger he makes sure all gets done on my service. Plus he lets me know if something needs to be done. Great
The car was serviced and ready by the time that was given when the car was brought in. A credit was given for the coupon I forgot to bring in with me.... All service items on the check out bill were thoroughly explained. I really appreciated having the car washed as part of the service!
The service department [ Roger , John, Sandy and Ken ] are really swell folks I am always treated with kindness.
Hi Onorina and thanks for your kind words! We appreciate Roger, John, Ken and as well as the rest of our staff and we are thrilled that they have take...n care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to seeing you again! Best, Mark Erickson firstname.lastname@example.org
The appt was available when I wanted it. Service was completed quickly. Staff was friendly and recognized us. Knew us by name
Carol, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to ...give us feedback. Thank you for continually choosing Cypress Coast Ford Lincoln Mercury for your vehicle needs. Best, Mark Erickson email@example.com