Vision Buick GMC

2.3 out of 5 2.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Vision Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2016

Locally Owned Family Dealership under New Local Ownership. We are proud to Welcome Vision Automotive Group! Danny and

...

Margie Edwards would like to thank Everyone! All vehicles, new and pre-owned. Internet price may include Vision discounts and Manufacturers rebates that are available to all consumers. Must Print Ad and bring to dealership. All Internet Prices subject to change.

"Vision Buick/GMC - Vision Makes it Come Alive"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
217 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 7, 2019

    Bought lease GMC Terrain. Was told $600 to have certified. Picked it up then told $1300. New tires brakes. Had car in 3 times for tire leaks. Defective... tires I found out had blow out while driving bought new tire. $173.00. Now going in for 3 rd time for leaking air. 35 to 28 psi over 3 weeks. Dishonest dealer ship. I’m 68 retired nurse with no pension only ss

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are certainly aware of the situation with this customer. The cost for the certification is 600.00, which covers the cost of the warranty. The addit...ional cost was for the tires and brakes, which needed to be replaced for the car to pass the certification requirements. There was an issue with the valve stems, which caused a slow leak. We reimbursed the customer for the repair (prior to this review). In our defense, we are not dishonest and the writer has labeled us and always work to find resolution. Tim Pearce General Manager

  • 1.0 out of 5
    June 27, 2019

    Don't fall for their scam of an advertisement. They make it look like you won $1000. I'm reality you won $2. They don't tell you that untill after they... write down all your information and try to sell you a new car.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm sorry you feel that way Janet. Yes, we hired a marketing company and had a promotion. You clearly received one of the promotional mailers. The mai...ler is clearly marked with a winning number, a confirmation number and instructions as you how to claim your prize. We had many people that won prizes s as well as purchase vehicles and take advantage of the savings offered. We have been at this location for nearly 50 years and have 1000's of happy and loyal customers. We certainly don't scam as your comment indicates. I appreciate your feedback. Thank you for stopping by the store. Tim Pearce General Manager

  • July 23, 2018

    I just bought a used vette from these guys and I am impressed by the way they handled my concerns and corrected issues with no problems. A real stand up... dealer and staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ron. Thank you for the awesome review. Enjoy your 'Vette. Tim Pearce General Manager

  • 5.0 out of 5
    January 4, 2017

    Phil Pitts is the man and the whole team at vision is worth making the trip to talk to them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you so much for your kind words. Congratulations on your vehicle.! If you ever need anything in the future, feel free to contact me at th...e store directly. 585- 586-6940 Tim Pearce, General Manager.

  • 5.0 out of 5
    May 24, 2016

    You have always been excellent in your service and have not pressured me into any additional maintenance. You always listen to me and work to meet my needs.... In a few word, you are a company I can trust. Rollo Back

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. We strive to always provide a truly exceptional customer experience and from the sounds of it, we lived up to y...our expectations, Thank You again for Choosing Vision Buick/GMC.

  • 5.0 out of 5
    April 5, 2016

    This was a very pleasant and satisfactory experience leasing our new car. Dmitriy was extremely helpful and we're very happy to have our new Buick Encore!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Buick Encore! Thank you for the kind words about Dmitriy! He really embraces the company culture of providing a Truly Ex...ceptional Customer Experience. Please make sure you stop into the sales department when you have your first service appointment and say hi! Enjoy your New Encore!!

  • 5.0 out of 5
    March 18, 2016

    Excellent service on my 2004 Envoy resulted in 12 years and 170000 miles of great driving. Steve Page has been my salesman for GM products since 1994 and... has been a joy to work with. Looking forward to this new vehicle, as it incorporates all the features I was looking for (AWD, cloth seats, towing package, ease of entry and exit, cargo space for transporting material to my cabin in the woods)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You so much for the kind review. Steve Page is one of our finest and really makes sure that each and every one of his customers receives a Trul...y Exceptional Experience. Congratulations on your new vehicle and make sure you stop in to the New Showroom when your first Service Appointment is scheduled!!

  • 5.0 out of 5
    March 3, 2016

    Dan, Jeff, Tom and the entire sales and finance team are very friendly, down to earth people that treated me the way I treat people. They were upfront... with everything they said and it is not your typical car salesman experience which is a breath of fresh air.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You for the kind words. Congratulations for the purchase of your new vehicle. Make sure you stop in to the sales department and say Hi during y...our first service appointment!

  • 5.0 out of 5
    February 2, 2016

    Dmitriy Akselrod is a consummate professional and my wife and I were extremely pleased by the way we were treated by throughout the process Dmitriy, as... well as by John, who walked us through the complex process of signing the related documents. My wife will be the primary driver of our new Encore. She loves the car, and we couldn't be happier with our experience at Piehler Vision Buick. Great people, great customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You so much for the kind words! Dmitriy is truly one of our best! Congratulation's and Welcome to the Buick Family with your Encore!

  • 5.0 out of 5
    December 28, 2015

    scheduling was easy; service agent was courteous an helpful; service went smoothly and timely as I waitied for my service;continued great service by all... !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the kind words. Stop up and say Hello to our General Manager Tim Pearce the next time you are in! Tim and his team pride themselve...s on the effectiveness and courteousness of our team in the service Department!

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