I had a really easy going pressure free experience at shawn motor this past weekend. I told them i was just looking right now because im waiting for my... tax return and he didnt just brush me off because i didnt plan on buying that day. I think more sales people should opperate this way.
I went into Shawn Motor to see if there were any cars in my price range. There were a couple, but nothing that i was really interested in buying. Shawn... took note of what exactly i was looking for and what my price range was and told me he would see what he could find when he went to the auction this coming week. Even though i found a car by time he did, it was nice to see that he kept his word and followed up with me. Will keep shawn in mind next time i am ready to purchase a car.
My sister and I needed vehicles that were reliable. I contacted Shawn at Shawn motors by phone, told him what I needed for my sister and the $ amount it... had to be under. That first conversation with Shawn impressed me. He seemed so honest and helpful. He did not try to force us to buy a vehicle that we didn't want. He didn't pull any price switches. He was very friendly and concerned about getting us the right vehicle for what we needed. He understood our need for a vehicle with low maintenance. He made my sister a fantastic offer even though she didn't have a trade in. We were all very pleased with the honesty and willingness to put us in a car that was safe and fit my sisters needs. My sister purchased her van in January and like I said above we were impressed with the personal service that Shawn gave us. By the end of March it became apparent that the current car I had wasn't going to be easy for me to get and out of (I have been having problems with my legs / knees and my car was too low to the ground. I called Shawn again and told him my needs. I wasn't in a hurry so I told him not to hurry, however plans were changed and we did need a new car for me asap. I called Shawn and explained to him what was happening & he was so apologetic that he hadn't found anything for me yet because he thought he would have more time to get a car that fit my needs. As we were chatting I told him my last car was a Volvo and because it was a Volvo I am alive today. I told him about my hitting the telephone pole at 60+ miles an hour and then said I wish I could afford another Volvo. When he heard that he immediately told me about a Volvo that he had but was getting the transmission overhauled. He visited the mechanic and explained the need to have the car finished asap. When Shawn went to pick up the Volvo he noticed that the transmission wasn't acting like it should. He confronted the mechanic who admitted he had taken some short cuts. Shawn insisted that he start from the beginning and do it right this time. Shawn did a complete inspection of the car and found the front passage door window wasn't working, he made sure that also was fixed before I drove the car off the lot. I had a trade in and he gave me a remarkable amount (he knew of my situation since the wreck...no job) for the car and pretty much reduced the cost of the new Volvo to nothing. I explained to him that my sister was leaving to go home and because of the accident I had promised my family I wouldn't drive by myself further than 30 miles from home. I was thinking I would have to find someone willing to bring me to Portland so I could get my car. Shawn wouldn't have it. He said he needed to get out of town anyway and delivered my car to my front door step. From his dealership to my house is 1.5 hr drive. I couldn't believe that he was willing to do that, but I was so grateful. When he got to my home, he made sure that I knew what each of the items on the dashboard were for. I had the car about 2 months when I thought the transmission was going out. I called Shawn and he immediately told me he would track the mechanic down. Turns out it was driver stupidity not the transmission. But once again Shawn went out of his way to find this mechanic who wasn't even working in the same area anymore. Shawn was very good at keeping me updated from the first phone call to him telling him I needed a car to the end. If I ever need a car again I will be going to Shawn motors. You want honesty? You want no pressure? You want good pricing? Then go to Shawn Motors in Cornelius (suburb of Portland) I tell everyone about him. He has made a lifetime customer in me.
I purchased a car from Shawn recently, and nI can honestly saw i drove away feeling really good about it. I had no regrets, and didnt feel like I was pressured... into buying anything. Shawn is such a nice person! I was impressed. He was able to get me financed, and get me a monthly payment that i can afford. Thank you
I was shopping around at a few different places for an suv. I did not have my mind set on a specific make and model and was going around to different lots... looking for some advice. I was surprised that shawn was not the typical "sales guy" he didnt seem too pushy or anything like that. I did not buy a vehicle yet, but i was pleased with my experience and will be going back to shawn when im ready to purchase.
I did not buy a car today, but I just wanted to say that when I am ready to purchase I will definitely be coming back to Shawn Motor. Shawn is very friendly,... and open and honest about the vehicles on the lot. I got all my questions answered without any pressure to buy a car. I feel that I got by far the best service at this lot than the other local pre-owned lots around. Once i told Shawn my price range, and when i would be ready to buy, and he said he try to have something in his inventory that would fit my request. I would recommend that everyone at least take a look at his inventory if you are shopping around!
From the moment i walked onto shawns lot i felt very welcomed. He had all the answers i was looking for, and i did not feel any pressure to purchase a... vehicle. He gave me a fair trade in value on my Jetta, and i felt that he really wanted to help me. I will definitely be going back to Shawn Motor when i want another car
In trying to find a decent first-time car for my kid, I went to SM. He seemed genuinely willing to help at first and given the one good review he had,... I thought I'd give him the opportunity to sell to me. He even gave me the name of a very reputable mechanic to do a whole mechanical evalation so I figured he was being honest. The first car we looked at, by all appearances, looked GREAT! However, there was a noise coming from the front that he said he'd fix. After he "fixed" it (which he really didn't), I took the car to the mechanic. They found that "fix" was still a problem plus many more things wrong with this car and repairs to exceed $2000. Shawn was not willing to move on price and I was not willing to take my chances on this car. So, because I wanted to give him my business, I told him I was interested in ANOTHER car and said I would pay for the mechanical evaluation on that one as well. He gave me a preliminary price, which I was willing to pay as long as the car was in good condition and no mechanical problems aside from the A/C and windshield which were visible problems from the get go. Again, the mechanic found many things wrong with the vehicle, but things that could be easily fixed and would cost maybe $1000, BUT the tire tread was low, so that would add an expense. I sent Shawn the eval two days after it was done and told him what I would like to do and offered what I thought was a fair price given the needed repairs and blue book value. It took him almost two days to respond by saying he fixed most of the problems and one he did not know about and that he couldn't sell the car to me at the price he initially gave me or the price I was willing to pay and jacked up the price $500 more! I texted him and emailed him a few more questions and no response. Now the car is up on his website for sale (with the same tires, same cracked windshield, same loose front bumper, and who knows what else). I'm not sure of his honesty in this process because both cars needed a lot of mechanical work and he's advertising them as "great" condition. His unresponsiveness to me during what I thought was a negotiating process, having told him I was interested in the car, paid a mechanic to look at it, and told him what I would like to do, makes me feel like he never really intended to work with me to find a safe, reliable car for my daughter but just wanted to sell me something that would break down immediately after driving off lot.
Shawn Motors took care of my daughter and the needs of her having a reliable vehicle as a single parent with two children. Shawn was very helpful and looked... after things that she needed in getting her new and reliable car.