GRIFFIN MITSUBISHI

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 9, 2019

    I had spoke to a sales rep. On the phone. Told him I was looking for used truck..I also didn't have the best credit. He said if we don't have you want... we can pull from Inventory. He don't worry about Down payment. We work with everyone..very nice guy.. My husband an I went there. The gentleman night spoke with was not there..... WELL NOW LET THE GAMES BEGIN. !!!! Well ...no common courtesy.. And they could not spell PROFESSIONAL....THE END

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    May 17, 2019

    I work a full-time job doing regular business hours James told me no problem he can bring the car in paperwork to me which she did I thought how convenient... he told me he would call me when my tag was ready a month later my tag is dead I call they say oh you got a pay your taxes so now I have a dead tag they said that’s your problem you should know your state law and wasn’t you too busy to come in to do your paperwork I said I was at work he says I’m at work now but I got mine done and that this was my issue and there’s nothing they are gonna do about it They continuously cut me off and would not listen to my concerns I would definitely not recommend buying a car from here they charge me well over a book value when the bank would not pay them they win paid the difference which is why I think they took it out of my tax money

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 4, 2019

    I purchased a new vehicle from Thomas Loria at this dealership. This guy was customer service ready. Polite, a great listener and goal driven to accomplish... not just a sale, but communicates to build future relationship following up with phone calls and concerns of any questions that need to be asked or answered. I compliment a person that is compassionate not just about their job, but how they treat others. Hey guys, stop by Griffin Mitsubishi and see Thomas a native of the Carolina, this is a great guy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    August 7, 2018

    They like all others just get u in there cant do xxxx for u ill keep on driving my nissan dont like mitsubishi anyways really under 2000 for my trade get... real

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2017

    I didn't come in to buy a car but I left with a new car. I was having problems with my car and Carlos came and spoke to me and asked if he could talk to... us about a new car. He didn't push us to buy, he just give us all the info. When he was finshed, we decided to go home with a new car. I would recommend Carlos to sell you a new car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?