Prestige Collection

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Prestige Collection Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 20, 2018

    I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank... Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase��

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 22, 2018

    I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly,... responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    From beginning to end it was a wonderful experience. Great manager, Frank Monica. Great salesman, Albert Daniel. Beautiful showroom. Great service. A pleasure... to do business with this team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 17, 2018

    Like other reviewer had similar experience. NO followup despite multiple emails. If you don't want to sell out of state, don't post it on a... site that is seen nationwide...!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, my name is Frank Monica. I am the Genera Sales Manager here at Prestige. I'm very sorry to hear about your experience. If you're op...en to discussing what happened with me, I'd like to learn more so I can hopefully correct it and make sure this does not happen again. My email is fmonica@prestigevolvo.com and my direct line is 201-754-1170.

  • 1.0 out of 5
    September 3, 2018

    I had contacted this dealer in regards to a 2010 Volvo S80 V8. I had requested info in regards to service in which the person responding got me as much... info as they could. I tried contacting their service department and never got a reply. I then tried to ask them if they would let me know the status of it as I intended to drive the 100 miles I was from it to likely buy it on Saturday. Never got a reply. Saturday morning I call and was told that it had sold. I had asked why the ad was still up and she had told me it was because the buyer had not picked it up, which is reasonable. However, I checked the following day and not only was the ad still up but they raised the price $1,000. Mind you, this is a vehicle they have had over 75 days on their lot. So I was either lied to or a deal fell through and they decided to raise the price on a vehicle they had difficulty selling to begin with. Common sense would have been to contact the person who had sent 4 emails about the vehicle and was ready to buy it and was getting ready to drive there but apparently this dealer is too dysfunctional for that. What a terrible experience dealing with them.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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