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Best Auto Outlet

3.7 out of 5 3.7
Rectangle 48
Sales 11:00 AM - 5:00 PM
Service 11:00 AM - 5:00 PM

Best Auto Outlet Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

9:00 AM - 8:00 PM

Tuesday

10:30 AM - 7:00 PM

Wednesday

10:30 AM - 7:00 PM

Thursday

9:00 AM - 4:00 PM

Friday

10:30 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since December 2019

WELCOME TO BEST AUTO OUTLET

...


Let Best Auto Outlet show you how easy it is to buy a quality new or used car in Queens. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.

Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of new and used cars, trucks and suv's online then stop by for a test drive.

"Over 100 cars in inventory with the best prices nationwide! Come see us today!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
63 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 5, 2020

    This company runs my credit without my authorization. I just received an alert from my credit monitoring company. This needs to be stopped. Hard inquiry... appeared on my credit report. I dropped from 802 to 784 in one month and this is the only difference I see in my report. I didn't authorize this inquiry. I have not authorized ANYONE as I've been out of the US for several months.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2020

    Let start saying the vehicle had a big scratch on a bumper that was not shown in the pictures. Then, they try to convince you that down payment is am extra... charge you have to pay on top of the sales price advertised....This is the most absurd explanation of down payment. Yup, I repeat, they want to make you pay $1,995 EXTRA because of their wrong idea of what "Down Payment" is. Don't waste your time.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jose, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issu...es we can.

  • April 29, 2017

    I was referred to this company Best Aoto Outlet by Cousins, i was searching for a car for the right price mileage and payment. i happened to call the... the number to talk to the sales person instead of the sales person i happened to speak to the finance manager, i was a little bit hesitant to speak to him,because of pass experience but i just get straight to the point. His name is Shahid Khan he told me just come over if you don't see what you like I'll shake your hands and said thank you. Instead of him saying thank you to me, I'm the one saying thank you to him and Brian Deleon they are the best i felt at home and i recommend any one who is looking for a car to make a stop at Best Auto Outlet. You won't regret it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you Kathleen for taking time on writing a great review for us. It has been our pleasure to help you get the car and financing that you needed! P...lease remember to tell your friends and family about Best Auto Outlet. John De Leon

  • 2.0 out of 5
    June 7, 2020

    So we went to see a certain job from this place, online they showed they had 3 of them. We called the day before our scheduled appointment to double check... so my spouse could test drive the car. Well, we got there and were told they cleaned house a few days prior and sold all 3 plus many more cars. Good for them, waste of a day for us.

    3.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Jay, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the... mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

  • 1.0 out of 5
    May 12, 2020

    Tried several times to get my debit card when I said I STILL need to test drive the car. Showed me a carfax to a different car and thought I wouldn't realize.... False advertised and told me they had a car and when I get there try and say it was sold yesterday.

    1.0 out of 5
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    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it... around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly.

  • 1.0 out of 5
    February 16, 2020

    price mentioned on line is different then buying.online price is $36888 when i reached there they $ 36888 $19995 $695. over all my experience is very... very bad

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    SEEN AN AD FOR A BEAUTIFUL BMW WENT IN AND WOUND UP PURCHASING IT AND I MUST SAY WOW! What an amazing experience i had from the sales team, managment and... finance i was treated like royalty! got a amazing deal on my dream car and couldnt be happier! Id recommend this dealership to anyone looking for great service, good deals and beautiful cars!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 30, 2019

    The price you see is only guaranteed if you go through their financing agency, they recieve a huge kickback from the agency and you will have to pay a... ridiculous intrest rate! DO NOT be fooled by these people! Money hungry!

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    19 people out of 20 found this review helpful. Did you?
  • 1.0 out of 5
    December 14, 2019

    After reviewing my purchase agreement numbers I didn’t finalize with this dealership. This dealership has a hidden fee “Niada certification” which is an... extended warranty program for 10 years. No where on the dealership website stated you will be charged a mandatory powertrain warranty of $3000. Along with this the car already has a powertrain warranty from INFINITI due to it being 2018 and has less than 60,000 mileage. The finance manager should know this however, he is too busy thinking of ridiculous hidden fees to charge consumers. As for the credit application he ran my credit to multiple banks when I told them only run it through capital one bank. If you decide to visit this dealership be ready for hidden fees and read over everything within your documents. The only positive side of my visit to this dealership is the sale representative who worked with me.

    2.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    19 people out of 19 found this review helpful. Did you?
  • 1.0 out of 5
    July 1, 2019

    One particular car was on this list for a month,and one day I called them to check if its still available for tomorrow,they said its available and i made... an appointment for a test drive.Next day i was on my way there (I live in Washington DC) and I called them agsin around 12pm(they opened at 11) and i was told they had already sold the car.They didn’t even call me to tell me...they are bunch of xxxxxxxx!!!

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    15 people out of 16 found this review helpful. Did you?
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