Reviews
Great dealership to work with, fair prices for what
Great dealership to work with, fair prices for what you’re getting. Car drives nice and feels safe. No added crazy fees. Would go there again. Fred Williams was a pleasure to work with and not a high pressure salesperson and definitely not your typical used car sales guy. :)
Great dealership to work with, fair prices for what
Great dealership to work with, fair prices for what you’re getting. Car drives nice and feels safe. No added crazy fees. Would go there again. Fred Williams was a pleasure to work with and not a high pressure salesperson and definitely not your typical used car sales guy. :)
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I had a great experience buying a car with
My husband and I had a great experience buying a car with Isaac. We had tried to purchase a pre owned Toyota through a different dealership and had an awful experience (a hidden accessory fee of $4k that wasn’t mentioned until after our credit was ran). We ended up walking away and decided to go back to Longo, where I had purchased my last two vehicles. I’m so glad we did. We arrived about an hour before closing (we don’t live close by) but Isaac never made us feel rushed or pressured. He showed us the complete price breakdown, car fax, and inspection information before moving forward. He was very knowledgeable and made the whole process very smooth. Thank you, Isaac!
My husband and I had a great experience buying a car with
My husband and I had a great experience buying a car with Isaac. We had tried to purchase a pre owned Toyota through a different dealership and had an awful experience (a hidden accessory fee of $4k that wasn’t mentioned until after our credit was ran). We ended up walking away and decided to go back to Longo, where I had purchased my last two vehicles. I’m so glad we did. We arrived about an hour before closing (we don’t live close by) but Isaac never made us feel rushed or pressured. He showed us the complete price breakdown, car fax, and inspection information before moving forward. He was very knowledgeable and made the whole process very smooth. Thank you, Isaac!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful.
Very helpful. Good advice.Does not push me to get the service once I say no. Advice me the pros and cons.
Very helpful.
Very helpful. Good advice.Does not push me to get the service once I say no. Advice me the pros and cons.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I usually had a great time with my maintenance service at
I usually had a great time with my maintenance service at Longo El Monte, until last Oct 22 was an exception. Not happy that I waited almost 5 hrs.! The service consultant booked me for a recall and maintenance services, but later at the end was only informed that the recall part is not available. No advance info was given. The service then can only be completed in 1-2hrs! And that day is slow, yet I waited too long. Hope next time the service experience will be improved.
I usually had a great time with my maintenance service at
I usually had a great time with my maintenance service at Longo El Monte, until last Oct 22 was an exception. Not happy that I waited almost 5 hrs.! The service consultant booked me for a recall and maintenance services, but later at the end was only informed that the recall part is not available. No advance info was given. The service then can only be completed in 1-2hrs! And that day is slow, yet I waited too long. Hope next time the service experience will be improved.
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- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Best decision.
Best decision. This location has many vehicles to choose from and the personnel has great friendly customer service. Not pushy at all.
Best decision.
Best decision. This location has many vehicles to choose from and the personnel has great friendly customer service. Not pushy at all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, friendly and helpful.
Professional, friendly and helpful. I recommend Jimmy to all guys interested in buying a car in Longo!
Professional, friendly and helpful.
Professional, friendly and helpful. I recommend Jimmy to all guys interested in buying a car in Longo!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jimmy and the Longo Toyota team are all smiles reading your review. Enjoy your new Toyota and thanks for the awesome recommendation!
Great service!
Great service! Temo provided the best customer service! And provided information for future service and how it worked.
Great service!
Great service! Temo provided the best customer service! And provided information for future service and how it worked.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the great review! We’re happy to hear Temo delivered top-notch service and helped you understand your future maintenance. We look forward to welcoming you back!
My 2012 Camry came in on a flat-bed.
My 2012 Camry came in on a flat-bed. I din't know what the problem was, but it wouldn't start. So Biagio took it from there. From diagnosis to repair (new battery) he helped me out & set up a rental. I was able to pick-up at 5pm! Great service -- I have 2 Toyotas and always get my service at Longo.
My 2012 Camry came in on a flat-bed.
My 2012 Camry came in on a flat-bed. I din't know what the problem was, but it wouldn't start. So Biagio took it from there. From diagnosis to repair (new battery) he helped me out & set up a rental. I was able to pick-up at 5pm! Great service -- I have 2 Toyotas and always get my service at Longo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Great service! I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in the waiting room for my vehicle. I received my vehicle at the time I was promised!
Great service!
Great service! I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in the waiting room for my vehicle. I received my vehicle at the time I was promised!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with the experience of negotiating a fair
Very pleased with the experience of negotiating a fair price for the purchase of our car. The sales person was easy to work with and provide provided efficient, respectful, and friendly service.
Very pleased with the experience of negotiating a fair
Very pleased with the experience of negotiating a fair price for the purchase of our car. The sales person was easy to work with and provide provided efficient, respectful, and friendly service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear that your experience was a positive one and that you felt the pricing was fair and the service respectful and efficient. That’s exactly the kind of experience we strive to provide every guest, every time. Enjoy your new vehicle, and we look forward to welcoming you back in the future!
