Winner Ford Hyundai

(4.9) 558 reviews

Dealer on Cars.com since September 1999

Currently in stock!

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Today's Hours

Sales 9:00 AM - 5:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

Reviews

4.9
558 lifetime reviews.
  • Who thought buying a car could be this easy!

    It was a nice experience. There were some minor problems that were all taken care of promptly.

    Not Applicable
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    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Great service

    Joe was friendly, honest and very helpful . Should throw in at least first oil change. Would recommend to a friend

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Genesis Service #2

    Vehicle was brought in for service Service on 01/13/18. I was a walk-in. The receptionists were both personable and professional. Service was delayed ...due to a part needing to be re-ordered. Winner was kind enough to provide me with a loaner vehicle. The latter definitely minimized the sting caused by the delay. Service and repairs were completed within 2 business days 01/16/18. Overall service was excellent. One suggestion...and yes this is minor, but as we all know it can be the little things that stand out the most. During the repair process the Technician had to remove and replace the front console. After reinstalling the console the technician did not reset the clock. Now again not a big deal, but to me it would have been the cherry on the cake so to speak. Please don't think I am displeased with the service. I am not. It's just that I worked customer service for years and can't help but "coach" every now and then. ;) Thank you again for a great experience.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we appreciate you leaving this honest feedback about your experience. Our staff prides itself on providing efficient and professional service ...to every customer that comes to our dealership. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. Give us a call if you have any further questions! Best regards, Winner Ford Hyundai Team


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Service & Repair

Service Reviews

4.9

314 lifetime reviews of the Service Department.

  • Genesis Service #2

    Vehicle was brought in for service Service on 01/13/18. I was a walk-in. The receptionists were both personable and professional. Service was delayed ...due to a part needing to be re-ordered. Winner was kind enough to provide me with a loaner vehicle. The latter definitely minimized the sting caused by the delay. Service and repairs were completed within 2 business days 01/16/18. Overall service was excellent. One suggestion...and yes this is minor, but as we all know it can be the little things that stand out the most. During the repair process the Technician had to remove and replace the front console. After reinstalling the console the technician did not reset the clock. Now again not a big deal, but to me it would have been the cherry on the cake so to speak. Please don't think I am displeased with the service. I am not. It's just that I worked customer service for years and can't help but "coach" every now and then. ;) Thank you again for a great experience.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we appreciate you leaving this honest feedback about your experience. Our staff prides itself on providing efficient and professional service ...to every customer that comes to our dealership. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. Give us a call if you have any further questions! Best regards, Winner Ford Hyundai Team


  • Great service

    I was told everything that was needed and done Service rep made sure that only service that was needed was done

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, we are so glad we could take care of all of your needs at Winner Ford Hyundai. Thank you for giving this feedback; we will be sure to share i...t with the team! Best regards, Winner Ford Hyundai Team


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 1999

The Winner Automotive Group is hiring!
Visit WinnerCareers.com for details.

Our Mission is to be the leading provider of new & pre-owned vehicles in the state of Delaware. We will accomplish this by listening to you, our valued customers, to ensure total satisfaction with all of your vehicle and service needs. We promise to answer every one of your questions and provide you with all the information necessary for you to make an informed thoughtful purchasing decision. We will do everything in our power to ensure that your shopping, buying and ownership experience is second to none. Your Satisfaction is Guaranteed!

"Delmarva's Guaranteed Lowest New Ford & Hyundai Prices"
Winner Ford Hyundai
591 S. Dupont Hwy Dover, DE 19901
New (866) 292-5997
Used (888) 286-3102
Service (877) 890-0215
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