Reliable, flexible and well designed
I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.
Was in the shop 5 or 6 times in the last 6 months with a popping noise in the front-end they replace everything in the front suspension, noise came back after a week then replaced sway bar links still didn't fix it, replaced bolts on the engine cradle and that seems to have fixed it. All covered under warranty. Then at 36576 miles the camera in the windshield went out while on vacation 1500 miles from home, found a dealer that was able to work it in and get the replacement camera. This camera controls the adaptive cruise control, front collision mitigation, lane keep assist, lane departure mitigation and auto high beam. I called honda corporate and after 2 days a representative called me and said there was nothing they would do as it was 2500 miles over the warranty and it's a car and cars breakdown. He told me to drive it 1500 miles back home and have the dealership at home repair it and they might be able to help cover the cost of $1300. I didn't want to drive that far without all the safety features working and he told me that that's on me. With the problems we've had I would never recommend the honda brand, thought they were more reliable that's why I bought it.
Never buying an Odyssey ever again
This was my 3rd minivan, all Odysseys. I had liked my 2 previous vans which was why I bought the 2020. But soon after I bought it, I started noticing lots of things I didn’t like. First, they took away a safety feature that helped me when I was backing out of my driveway. Then, I realized the backup camera was not very good, so I had to pay extra careful attention when backing up, especially when it is sunny out. And this camera caused me to back into another car (which was not shown to me on my terrible camera) which was behind a tree. The alarms never went off that I was that close to the parked car, and I hit it, with my 3 little kids in the car, and now have a big dent on my trunk. Also, the vans mechanics are not good. Within a year of having it, whenever I would roll up a sliding door window from the drivers seat, the window would go up, but then start doing down again, repeatedly. The same thing with the sliding door on the drivers side. Whenever you would close it, it would close, and then open up again, and beeping the whole time. Long story short, don’t buy this car, you’ll regret it.