We purchased a certified 2010 ZDX in the summer of 2013. My wife and I really enjoy the ride. I have found maintaining the car at Jay Wolfe Acura to be painless.
The experience has been so good we purchased a 2017 certified RDX for my wife to drive.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I've been a customer for over 13 years. All cars purchased by the family have the support of not only the original salesman [ yes, still there!] but everyone that has since been involved...the service is the most friendly, supportive and transparent. Can't forget to thank everyone in the Lounge that makes you feel comfortable when you do have to wait for service completion!! Awesome! Finally time to trade in the 7-yr old and move on to new technology-- the experience was fantastic! This is a dealership that others try to imitate.
Not only was my service experience EXCELLENT as always, the friendliness of the staff went above and beyond my expectations. The service rep that helped me, explained everything in detail, kept me updated about the progress of my vehicle, and when my car was finished he walked me out to my car to make sure everything was in working condition. That is great customer service!
We were looking for a newer vehicle and were considering an Acura MDX. The sales team of Ernest Baha and Joe Fiorino provided us several options. We actually settled on a Lexus GS 300 that had very low miles. They were wiling to negotiate on the purchase and were very candid about the trade in value from the wholesaler. Thanks to their honesty we sold our minivan for nearly $3000+ due to the excellent condition. Do not purchase a vehicle until you reach out to these two sales professionals. This is known as a "top drawer" dealership, but I can honestly reaffirm that, from personal experience!
They service people always take great care of my car, so that's why I've been loyal to them for 8 years now. The facility is also terrific - I can take my young kids to the playroom to hang out and enjoy a meal.
by email@example.com from Savannah, MO 64485
November 8, 2018
We enjoyed our experience at Carter Car Co. and would not hesitate to recommended this business to anyone looking for a greater car. The staff are in a class by themselves when it comes to making the buying process effortless.
We felt like we became friends with the owner and his wife during the afternoon we purchased our car, and will be letting everyone we know in search of a quality car for a fair price.
This dealership is top notch, we had the best car buying experience we have ever had. Paul and Mike were both great to deal with, very trustworthy. We bought a car for our son and they took care of us like family. When we picked up the car I could tell they spent alot of time making sure the car looked great. They took the time to go through every little detail about the car and we never felt rushed. We were so happy with our experience that we are definitely coming back for our next purchase. We highly recommend Paul and Mike at Elite Auto KC!
TJ Hudler is fantastic! Not only did I get a great deal on the exact car I wanted also I had the easiest and fastest car buying experience of my life here!
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