Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
We purchased a certified 2010 ZDX in the summer of 2013. My wife and I really enjoy the ride. I have found maintaining the car at Jay Wolfe Acura to be painless.
The experience has been so good we purchased a 2017 certified RDX for my wife to drive.
I've been a customer for over 13 years. All cars purchased by the family have the support of not only the original salesman [ yes, still there!] but everyone that has since been involved...the service is the most friendly, supportive and transparent. Can't forget to thank everyone in the Lounge that makes you feel comfortable when you do have to wait for service completion!! Awesome! Finally time to trade in the 7-yr old and move on to new technology-- the experience was fantastic! This is a dealership that others try to imitate.
Not only was my service experience EXCELLENT as always, the friendliness of the staff went above and beyond my expectations. The service rep that helped me, explained everything in detail, kept me updated about the progress of my vehicle, and when my car was finished he walked me out to my car to make sure everything was in working condition. That is great customer service!
We were looking for a newer vehicle and were considering an Acura MDX. The sales team of Ernest Baha and Joe Fiorino provided us several options. We actually settled on a Lexus GS 300 that had very low miles. They were wiling to negotiate on the purchase and were very candid about the trade in value from the wholesaler. Thanks to their honesty we sold our minivan for nearly $3000+ due to the excellent condition. Do not purchase a vehicle until you reach out to these two sales professionals. This is known as a "top drawer" dealership, but I can honestly reaffirm that, from personal experience!
Great prices; they set their prices very competitively. Great customer service. Lorin was very efficient and helpful. They were flexible on our trade-in, and the process was very smooth. Honest, nice people.
I bought a brand new 2015 Yukon from Dave Cross. They have always been accommodating to my needs and any issues I have had. I was just in with an AC issue and they didn’t disappoint. I was given a loaner for the day and they had it fixed that day. Miles and Jason were super and Dave always treats us as friends. We will never buy a car from anywhere else. Happy customer!! Xoxo
Haven't had service for a while
Based on past experience
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