We were welcomed by several people when we arrived at the dealership. Ours salesperson, Frank, gave us his undivided attention from the time we met until we drove away in our new accord. We asked him to take us on test drives in the Civic and the Accord and he was very happy to do this. He answered all of our questions. I would highly recommend Frank without reservation.
wow what excellent experience I had in there it was awesome and amazing the professionalism the way they receive u attend u and after the purchase the greeting plus all the packages of service available for the customers
I've been doing business with Jenkins Acura for over 10 years now and Rob has been the go to person, he knows how to find your needs, make you feel welcome and part of the family. His honesty and going above and beyond is what keeps me going over and over to Jenkins Acura along with Bobby Craft also an amazing employee. They have an amazing team that takes care of you. Customer Service is number one to me. These people go above and beyond. Thank you Jenkins for having employees like these.
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
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