Bought the car and before I could even get home the car breaks down was told nothing they could do sense I was on the road plus car was sold as is and said they had no problems with said vehicle..... also bought an extended warranty and the part I needed was not covered I called to talk to dealer and said sorry nothing they could do... I feel if you buy a car and it breaks down less than 24 hrs the dealership should incur at least half the cost.... I just feel I was duped for 13k I had to drop another 1000 to get the part i needed from the oem dealership!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Salesperson responsed promptly and professionally to my online inquiry. I did not end up purchasing because the vehicle I was looking at had already sold. My only reason for not giving 5 stars was because they didn’t pull their online Advertisement quicker. Would recommend this dealership though.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
A walked into the dealership over a year ago and test drove a new Stelvio. Wasn’t really the right time for me to purchase one but the guys were all super nice and helpful, in particular Dakota Mitchell. A year later, Dakota sent me an email just checking in. We started chatting back and forth and these guys made me an incredible deal that I couldn’t pass up. Picked up my new Stelvio today and I don’t have a single complaint. Super smooth process and I love the car
We drove 85 miles to buy our car. We made a deal with Frank Iven over the internet. When we arrived the car was better than expected and everything Frank told was true or better. I have never bought a car so easy. All the staff was so friendly and helpful. Frank was a super star for us thank you so much. Great dealership.
They reached out to me quickly via email, phone and text. I wished they were a bit closer as the vehicle they had looked great. Unfortunately I found another closer to home but they were friendly and attentive.
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