Mike Resto, our sales rep was awesome, as well as the rest of the team! Mike is the one who really made the experience very personable and enjoyable. This will be the dealership we go to for all of our future vehicle needs and wants.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
In my previous experiences in purchasing a vehicle, I felt as if I was just a number. The entire experience left me feeling pressured to make a quick decision. This time, that was not the case. There was no buying pressure or hassle in finding to best SUV for me. Land Rover of Bedford NH, bent over backwards to meet my hectic work and travel schedules. I never felt pressured in my decisions at all. The dealership manager and sales staff are all excellent. Their customer service is top notch. This was my Best Car Buying Experience, Ever!
I just purchased my "new" used CRV last weekend and their salesman Nick Ciminera took such great care of me during this lengthy process! He was professional, detailed, and always cheerful while I figured out whether I wanted the car or not. Thanks again Nick for all you did to make this car purchase so easy to deal with!
We had purchased a Q5 in 2015 and loved the car. We decided to check out the newer Q5. Our salesperson Jonathan was very knowledgeable and explained all of the upgrades to this model. After spending some time with the car we decided to buy the newer model. Everyone at the dealership was friendly and helpful We never felt any pressure. We once again enjoyed our experience at Audi Stratham!
I purchased an Audi Allroad from Stratham and Tyler Lessard was exceptional to work with during the entire process. Purchasing a car can be daunting and time consuming, however Tyler worked hard to find the right car and was well informed about the vehicles and the process. He treated me with respect, was genuine, listened to my questions and always got back to me when he said he would. These qualities are unheard of in the consumer market these days and I could not be more grateful for this high level of professional service. Thank you!
I just picked up my preowned S5 Convertilbe and couldn???t be happier. My girlfriend and I stopped Audi of Stratham on a Sunday to look at cars and were pleasantly greeted by Rich Candela. Rich took the time to take us on a test ride and thoroughly explained the car???s features and specs. After the test ride Rich introduced us to Dave Perry, his sales manager. Dave was very friendly and did not put any pressure on us to make a sale. After speaking with Rich and Dave for a while we started to discuss money, and quickly came to a fair agreement. We were then introduced to Devyn Hubbard, finance director. Devyn took the time to explain many different finance options and and warranties. She made the financing painless. When we picked up the car all three employees greeted us and Rich explained all the controls of the car and made sure we were happy. The car was detailed perfectly and looks brand new. Thank you Audi if Stratham for a great car buying experience, John Bieren & Donna Jones
I called a couple dealerships before coming across Drum Hill Autos. I spoke with John. He answered my call after hours and was extremely courteous and knowledgeable about the vehicle.
I came to the dealership the following day, test drove the vehicle and ultimately made the purchase.
I did NOT have to pay Mass sales tax and John personally delivered the vehicle to me in NH.
Thank you once again for the fantastic service and a great car especially for the price !
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