Great local business! A+ customer service
November 6, 2018
Quest Auto blew away my expectations for going through a used car dealership. Everyone I dealt with was friendly and patient with me, as I had a wiggly baby with me for the whole test driving and car buying process. Installing the car seat before the test drive was not a problem. They even let me take the car back to Lincoln overnight, rather than uninstalling the seat before I left. I am very, very happy with the great car I got at Quest -- a nice 2013 Honda Civic Hybrid with low miles. Guy was the salesperson, and was very knowledgeable about the car and easy to talk to. He went the extra mile to ensure that my hybrid's battery remained under warranty. (He also called me within minutes of my submitting a request online for more information about the car). Bill and Rachel were also very helpful. The whole process, from start to finish, was incredibly smooth -- painless! I would definitely recommend this dealership to anyone looking for a good car at a great price. Also -- they have parakeets inside, which adds a certain joie de vivre to the whole enterprise.