Used Audi A5 for sale near Lyons, IL

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

the car's condition is very good; I bought it as a new car, and only drive less than 30000 miles, so the car still has its full warranty. This car is very easy and comfortable to drive and operate, even for new drivers. Also, it is good for people who want to drive fast since it has sport mood.

I just bought a boxster from this lot, they were one of the few who actually answered most of my questions and provided additional information on the condition of the car. Very nice and chill folks. Delivery could have been a bit cheaper but i figured it was not that much up to them

I drove Mustangs for many years, and was reluctant to switch over to the Audi, but I have never regretted it. The car is comfortable, quiet, and elegant. I am happy whenever I drive it. And the upkeep has been surprisingly reasonable. It is a wonderful car and I plan to buy Audi convertibles from now on.

Hey Scott is the reason I keep coming here this man knows how to make you feel welcome and even after you buy your car he stays in contact for any question. Yesterday I had the pleasure of meeting Juan the salesmen who went to bat for me to get the best car and APR with Vic(more on him later) he was awesome with the same welcoming and wanting to make sure I was happy the same attitude as Scott. Vic and Robert not grumpy guys in an office but laid back,fun and they really worked hard to make sure my deal was the best and safe financially. If you have not been to Audi exchange in Highland Park,Il then you bought your car at the wrong place. In my professional life I am call a subject matter expert in oncology but this organization and their fellow colleagues are subject matter experts in treating ppl outstandingly and wanting to make you happy not just put you in a car. Take it from me a 2x car buyer at Audi Exchange of Highland Park,IL….run there now if you gone yet

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

I have owned myAudi A5 premium plus 2.0T for over 9 years,I am the second owner. I have looked at newer ones and the S5 and the RS5 but have kept firm with the A5. My car is monsoon Gray with saddle interior. I have 51000 miles on it and I get about 25 mpg. The comfortable, quiet ride is only surpassed by the 8 speed at in sport mode as it effortlessly and flawlessly brings me to 70mph on the pa turnpike. Wow, still makes me smile after 9 years and smiles per mile is the most important thing for me now. When I get out of her I still have to take a moment to admire her lines and design. I have owned many cars, from many very competent manufactures but the Audi A6 to me is that 1 girl I will keep forever.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Probably one of the best car buying experiences I have had in a long time and my previous experiences at other Audi dealerships was good. Inquired about a car online, set an appointment, test drove it, got a very fair trade-in value and had the best experience at their location you could ask for. It literally is the only place I will buy a car moving forward.

Great company to a car from buy from. Honest, responsive . Great team, Thank you mike.

This car was falsely advertised. Listing started it had navigation and my sales rep, Randy said it only needed a new disc to get it working and I have it in writing he was going to order it in for me. I called after three weeks and he said sorry, there isn’t any navigation. Now, the engine light is on, taking it to an authorized Audi dealer. Audi has larger interior than my old mustang convertible, that’s nice.

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

I purchased a car from Napleton River Oak Honda. I was so very happy and pleased fron start to finish. Thank you so much Jeffrey Parham for selling me the perfect car that fits my personality. I couldn't be happier. Jeffrey Parham understood the assignment!

We recently purchased a CPO Cayenne Coupe from Porsche Downtown Chicago. Alan Ramierez was great to deal with. I traveled over 500 miles to see the car and it was well worth the trip. Alan was knowledgeable about the car and answered my questions. He also checked in with me after the trip home. I highly recommend Alan David Chen and Team Porsche Chicago. Thanks again!

This is our first Audi and we fell in love with the brand. Audis just drive better than other cars. This is a great handling car, and very comfortable for how low it sits. The only down side is how much parts and labor cost on these cars. $500 to replace a headlight bulb. Interior quality is far above most cars and the styling is so beautiful. Bottom line is that it costs to be cool. We have had very few issues with our Audi and will probably own another someday.

Great facility and service! Samir did a great job of keeping updated on the status of my repairs and notifying me of when my car was ready for pickup.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

Scheduling was easy. Customer service great. Very good communication from service technicians and attendants and front office. Explained everything perfectly and had no issues with my service.

Everyone at Chicago Motor Group was friendly and caring, making the car buying process easy for me. Glad I made the drive to them - Thank you all!

great car love the style and movemnet on road its a beast to handle yes get it if you can please its that fun to ride

Jeff Liszka was wonderful to work with! He kept me up to speed on time it would take for the service when a glitch came up with the recall and called me directly when it was ready for pick up. Nice and easy experience.

I have owned my Audi 2012 A5 convertible for 7 years and counting. The single reviewer who gave it one star must have some hidden agenda? It drives like a dream with the quatro function, the seats are the most comfortable I've experienced, and the aesthetics inside and particularly outside slays. Have to admit the Audi service people are pretty slack, but this cannot change the awesomeness of the car itself. I'm formerly an owner / driver of Mercedes cars. Finally, I have seen several sites claiming the 2012 version will be classified as a classic and will be sought after in the future. All good news!

Dennis Bedka is AMAZING. Got an amazing car with the best customer service.Had specific needs and they were met. Financing part, he explained things very well & answered all of our questions. Patient and very professional! Thank you Dennis!

2021 a5 PREM Plus; B&O 7th audi I've owned & they just keep getting better. Not a fan of the tap every time screen I want to do something feature which is fairly new. This one could be a keeper! The stereo is very high quality & handling rocks, quick & nimble. Sport suspension is a personal choice, always order it. Stiffer but smooth. Car is quite. Sport seats heated, heated mirrors, heated steering wheel. Need I say more?

I had a really good experience with Guaranteed Motor Cars. The whole process was smooth, no pressure, and they were upfront about everything. The staff was helpful and made sure I left confident in my purchase. Definitely 100% recommend them if you’re looking for a solid car buying experience.

Armin was amazing to work with, went above and beyond in more ways than one, to ensure we had a pleasant experience. We brought the car while in Colorado, having it shipped. Was exactly we expected. Highly recommend!

Although I'm quite biased to Audi for a multitude of reasons, the A5 is absolutely perfect. Jam packed with features. I'm extremely impressed with the virtual cockpit. Currently 3 years old any person could look at the exterior, open the door, sit down in the passenger seat and think this is a 2022. My personal favorite thing about Audi is how well they do with their legacy. Every car in their lineup ages so well.