I recently bought an Audi A6 from these guys and I was really surprised how easy the whole process was, from start to finish. When I first came in to check out the car, the sales guys didn't attack me like most dealerships. They were really kind a helpful, they are also super laid back about test drives, which I loved! After I came back to buy the car, the process was really fast and simple. I also enjoyed working with the staff after I bought the car. I had some additional requests about some of the interior pieces, they agreed to help me out and fix all the things I asked them about! And they definitely don't cheap out on anything! Even on the small things, like replacing a simple MMI knob, they wont go to some cheap service center, they take it to a certified Audi Dealership, and that was really important to me because I was buying an expensive german car. Huge thanks to Thomas and Banko for being really responsive and helpful with all my requests!
I initially posted a negative review after we purchased from Landmark and found out a few months later that our suspension needed a significant amount of work, despite having been told that it was serviced prior to purchase. However, within an hour of posting my review the Landmark GM, Sunil, called to follow up with me to see what the problem was and how they could resolve it for me. I took my car back in, Landmark’s service department took another look, and in the end they did all the suspension work that was required. They really went above and beyond to make sure what could have been a negative experience turned out to be a positive one, and I am very grateful to Sunil and the whole team.
The entire buying experience was unlike any car buying experience I've ever had! Friendly, knowledgeable, honest, helpful and accommodating! I called to ask about an SUV I had seen on Cars.com and Mark went out and took pictures of it and texted them to me. He then had it ready for me when I arrived to test drive it. They let me take it for a test drive by myself (!) which is so awesome, because I wasn't all nervous about someone watching me drive. I came back and talked with the financial people. I made a reasonable lower offer and they agreed to it. There were some scratches under the door handles and they buffed them out. The final meeting with the financial gentleman took like 15 minutes. No hard sell on buying a warranty or anything like that. The best/easiest car buying experience I've ever had. Classy guys!
We found the Mercedes we never thought we would have. It’s a white 2014 gl450 and it was obviously well taken care of before us. We dealt with Rick who was very responsive and helpful. He answered all of our questions and was pleasant to talk to. The cars they have on their showroom are insane. It kept my 10 yo and 7 yo occupied, kind of like Disneyland for car enthusiasts except you cannot touch anything. :) We worked the deal and came to agreement on terms, much better that I thought we would. Most of the communication was through text messaging which is perfect. We went to the dealer to test drive on a Friday and after some more research and a little comparison shopping we bought on the following Wednesday. With Rick’s help this was the car for us. Very low pressure and very helpful. I bought the extended warranty, originally the price was too high the finance guy came back “at cost” who knows, but after calling around and checking online I feel like we got an awesome deal on that too.
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
Landmark motors is great. They have very nice cars, fair prices, and quick to help with financing. The entire process was quick and all of the people there are a pleasure to deal with. Highly recommend buying a care from Landmark Motors.
I found a 2005 with 52k miles on it. Called the sales person and put 500$ down to hold the car. We've owned it for 2years now and it hasn't had any issues. They do a good safety inspection on it before we could look at it. Ask for Ryan
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