Our time at Audi Mentor was short. After finding the right car to purchase, we had an associate come out to help. He was helpful but seemed uninterested as he had another buyer arrive halfway through the interaction and left us. Not much wiggle room on the price.
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
Purchased a 2018 A5 from Bedford. The Good: Terrel was easy to work with, no pressure. Sales manager gave me additional cash off. The Bad: No second key on a CPO. This should not have happened, told they have to order one then drive my car 75 miles back to dealership to program key. Finally, paper work never handed to me, still waiting after 1 week. Love the car, but buying experience was average at best. Too many details fell between the cracks.
Started the day at a different Audi dealership and had a terrible experience. Came to the Bedford location and things could not have gone better. Great experience. Purchased two cars and had a good time doing it ! Everyone we met was a joy to do business with especially Zach who went above and beyond to make our experience memorable for the right reasons. This is where you want to buy your next car.
This is by far the best place to buy a used Audi. I have bought 3 used certified Audi’s from here over the past 6 years and I wouldn’t go anywhere else. These guys are the best. If you are looking for a nearly new car! Buy it certified and by it from Audi of Bedford. Jeff Reiss and George the European GM are fantastic people.
I can't say enough about how pleasant this car purchase was. Ryan was very low key but eager to do what he could to help us get into the car that we were there to get. I originally found the car on-line and just happened to be in the area, so I figured I would stop in to take a look. He didn't act like the typical vulture that attacks you as you step onto the lot. He simply said hello and stepped back while we looked but kept himself available for questions. We actually did not come to a deal on that first trip, and we were both totally ok with it. I called him back almost a week later and we were able to work something out. I told him I'd like to think about it over night and he said to "take as much time as you need". I drove back up their (2.5 hours) 2 days later and made the purchase. This probably wouldn't have happened had Ryan been pushy. We had a blast driving our new car home and I've been happy with it since. I was very impressed with Ryan.
Very polite very honest Tyler sold me in really nice used car for a very good price I would recommend this car lot to anybody especially my family members!
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