Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 3, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
Aaron went beyond his duty to help me purchase my dream car. His friendliness and calm personality is a winner. He took the time to show me all the features of the car and in fact followed up via phone calls a few times to make sure things were ok after the purchase. He is keeper!!
All was fine but never get the inspection reset from computer cause I don???t do oil change on dealer, even we spend so much money on every service we need and I service the car few times in the past, where is the courtesy ?
I recently purchased a pre-owned Audi from Town Audi. There was a miscommunication about some work that would be done before I picked up the car. Janet Feliciano, the general manager, gave me the benefit of the doubt and at her expense made sure I was 100 percent satisfied. You don't see that sort of thing so much these days and it really made a big difference to me, couldn't be happier with my experience
The overall experience of purchasing a new car at Town Audi was exceptionally pleasant and stress free. Starting with the sales rep and moving to the finance department, the staff was professional, friendly, and knowledgeable!
There is another Audi dealership much closer to my house yet I decide to drive 30 mins extra to go to Town Audi. Michael has sold be two audis so far. The dealership in general has great service. They never nickel and dime you. Michael and his team will work above and beyond till you are happy with the purchase. I highly recommend that you consider Town Audi for your next purchase!!
Michael was awesome! He was friendly and explained everything completely. He sometimes goes too fast but always trying to help out customer at his maximum capacity. He is the man of ???follow-up??? to see if everything is ok even after the purchase. I was very pleased and appreciated when i had to text message him after his work hour (10:30pm), not only he called me to check if everything was ok, he callled me again on following early morning if the problem was resolved. There was something that Michael wasnt able to help, but one of the sales manager, Tommy Kim, heard all my complaints and resolved all the concerns i had. Facility is amazing and getting service update emails from service department is another plus for this dealer! Thank you so much! It was very appreciated. Ill update if anything changes!
I recently had a car repaired here and was helped by a guy named Mike Staiano. He was very knowledgeable and friendly and had my car returned to me very quickly. The whole shop was amazing. I will definitely bring my car back here.
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