I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
Derell want about e and beyond...thank u..all sales me. Shod strive to your greatness
HUD windshield bad design
by Ron C from Durango CO
January 10, 2019
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
Working with Huber’s was incredibly easy, and well worth the 5-hour drive. They went above and beyond and more than you’d ever expect from a used car dealer to make the Q7 we’d been looking for absolutely perfect and in tip-top condition.
Eric was incredible, making sure everything on the vehicle was just right and that all the paperwork was ready to go when we got there to pick it up. We look forward to working with him/them again when the time comes to buy another car.
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
After my car was totaled during a snow storm, I was undecided on how I was going to replace it. I searched for several days and was leaning toward a certain option, when I happened to find the exact make and model of car that I wrecked at Warwick Autopark, but one model year newer and with 30,000 fewer miles than my old car. They were quick to respond to my inquiry and very fair with their price so the same day I test drove it, I was able to sign the paperwork and put it in my garage. When we are ready to replace my wife's car, I know where we will start our search.
Great vehicle and reliable
by Amy from poughkeepsie
January 7, 2019
Reliable great on gas definitely a family car very spacious and no real problems with the car. Normal maintenance is expected. I will always recommend Audi
I've been a customer of Allentown Audi for my previous A6, and have always been very happy with the honesty and integrity of their service department. When I decided to trade up, Audi of Allentown was my first and only stop. Anthony Vecera spent several hours with me as I drove several models and decided that a new A6 was right for me. Rather than trying to sell me on something on the lot, he took the time to understand exactly what i wanted - exterior / interior colors, options - and found me the exact car that I wanted. The buying process was efficient and hassle free, everyone I met with was helpful and I never felt pressured. And the new A6 is an amazing car, simply night and day different and better from my 2011 A6 (which was also a great car). I highly recommend Audi of Allentown.
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.
Excellent Mid-Size SUV, Great Drive
by SR from Chicago IL
December 29, 2018
Just an excellent drive, very reliable AWD with a great engine. Did not have any problems with it for the 6 years I had the car.
Brad was amazing, and we were close to making a deal on an awesome Audi Q7. I found a perfect match for me elsewhere, but I will definitely return to Sterling Motorcars when making a future purchase. They have a great selection of cars, and the low-pressure atmosphere is exactly what I prefer when purchasing a vehicle. Great job.
Needs oil every 3 weeks
by Audi owner from New York, NY
December 25, 2018
It is a great vechicle to drive... but it needs oil every 3 weeks. I am surprised to see great reviews here. It is a known issue just google Audi oil problem. Audi reluctantly acknowledge the issue, but to fix the issue requires rebuilding the engine. It had other problems over the years: squicking breaks, many recalls, etc. I would not recommend this car because of the oil and reliability issues.
Never looked forward to buying a car and dealing with salesmen, but Brad was very personable and made the process absolutely painless Got a very good deal.
A Casual Status Vehicle For The Average Person
by JBov12 from NH
July 25, 2018
The Q5 has a little bit of play and a lot of sophistication. It plays off youthful but can be the mature one. Acceleration is adequate, never really leaves you wanting more. Not exhilarating to drive but is quite comfortable and fun. If you can get over some expensive bits and pieces that are typical for German vehicles then you will love the Q5.
Their website showed an '11 VW Jetta TDI, something I had been looking for. Called and confirmed it was still available. Made the 1 hour drive to the lot. Found it easily. Was taken back by the number of BMW's there along with several Audi's and Porsche's. Not able to find the Jetta at first. Brad came out of the office and led me to it. When I mentioned my intent to take the car to Maryland, he warned that the safety inspection process there had proven troublesome even for cars that recently passed PA's inspection. I was willing to take the risk and after doing a quick once over, a good test drive and a review of the CARFAX report, I was ready to go for it. Even though it had 92K miles on it, it was in amazing condition which tracked with the maintenance records on CARFAX. Passed Brad an out of state check and indicated I would be back in a few days - after the check had cleared - to pick it up. Returned two days later. The Jetta was sitting in front, ready to go. Ran it through the MD inspection the next day. No faults found. A few days later Brad overnighted me the title so I could registration and titling in MD. The last major appliance I bought wasn't this easy. Thanks to Brad and everyone for a great buying experience.
Best car I've owned
by Nuckles from Woodland Park, NJ
December 16, 2018
I've had this car for almost 7 years and want to drive it another 7 plus years! Despite the airbag recall, I've had zero issues with it. It is fast, comfortable and a pleasure to drive. We made a 500 mile vacation trip on 1 tank of gas. I have nothing negative to say about it.
Looking for BMW or Audi? Check out this dealer. Smaller dealership but alot of nice cars. Went for a test drive in a 2006 BMW 330i and loved it. Very nice and a good price. Only reason I didn't buy was because I wanted to check other cars out.
My favorite car until the parkingbrake malfunction
by Scottie718 from Los Angeles, ca
October 23, 2018
Had my 2011 Q5 for 4 years with no problems until two weeks ago. I was driving about 50 mph on the highway when my parking brake malfunction light came on my dashboard. Moments later my car came to a complete stop and I was unable to move causing a 3 car pile up. Audi had their enginneers look at my car and they decided they are not at fault as another car hit me.
After checking out cars at several locations and having one disappointment after another, we went to Sterling Motorcar. I had seen 3 different Volvo XC 90's on Cars.com from this lot. Brad our salesman brought us the keys to all 3 and we proceeded to check them out. I had several questions for Brad and if he did not know the answer he pulled out the manual and answered them. He took the time to answer all of my questions. We then decided to test drive one, he told us which way to go to avoid traffic and off we went. We returned and thought about it for a bit and decided to buy. The purchase went very fast and easy and we were out the door with the car. We also purchased an extended warranty for the car. Thanks Brad you were great! Bill and Ellen
Outstanding condition, fast,luxury,low miles & gre
by Don Gallegos from Highland indiana
November 28, 2018
Wow! This car is excellent in every way. Handles well on curves, powerful 2.0 turbocharged engine, awesome style interior, lots of leg room in back as well in front.
I drive Audi since 1986, reliable, safe, durable, comfortable for short or long trips, easy to drive, high visibility of the road, excellent ventilation service, with an Audi you are never alone on the road.
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