Used Audi Q5 for Sale in Livermore, CA

very responsive, knowledgeable, eager answer all my question

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

This facility has great service dept by Ernie Avalos , he always provides excellent service and for about 10 years I been service my vehicles with him and always fair with price and always professional in all aspects

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Extremely happy with the warmth and attention of the staff. They made me feel like my work is being the only priority for them. Very well organized and systematic process. Looking forward to visiting again for my future needs of car services or purchases.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I was there for the break pads replacement. Deanna helped me with it. Shes very nice and patient. Overall it was a great experience. Definitely five stars!

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Took my Audi in for a 55K service. This dealership just opened so I decided to give it a shot. Normally I go to Stevens Creek, which is incredible, but I didn't want to wait weeks with my car showing SERVICE and beeping at me. Seriously, checking in with Ray Aalgard there almost makes service visits enjoyable. The facility is gorgeous...of course, it's brand new. I wish it were clearer where to pull your car for service. It took a few minutes for anyone to notice and guide me in. I was greeted, helped out of my car. Walked to the service counter and met Deanna, my spritely service advisor. She had already looked up my Audi maintenance plan and had everything ready for me. About 7 minutes to get my car checked in. Yes, I timed it. She walked me through to the rental counter, and 6 minutes later, we were walking to the rental. They have custom-painted Audi's with "Audi Fremont" painted on the side. I think I prefer this to having my vision obstructed by stick on letters across the rear window. The rental was clean and (of course) almost new. Having arrived at 7:20 AM, I was on the road at 7:46 AM. Not bad! At 1:33 PM, Deanna called to tell me that my car would be ready by 3 PM and to remind me that they close at 6 PM. After my 2 PM business meeting, refueled the car and headed over there. As before, it took a minute for the guys in the garage to come alive and direct me into the garage. My car was sitting there, looking sexy as ever, and they had washed it. My only complaint is that they took the car to a nearby mechanical car wash and it wasn't kind to my paint job. Stevens Creek has a few guys who do hand washes. Deanna did ask me if it was okay to wash the car, so I can't complain. I ordered some touch up paint, and will visit AJ's Auto Detailing to get the car looking the way it should. Mind you, I'm picky. Most people would never have noticed anything. About 4 minutes with Deanna to go over things, 5 minutes to run my credit card, return the rental key and get mine. In just over 15 minutes, I was back on the road. Other than the car wash, I am delighted with my service visit. Everyone was courteous; the facility was spotless. I was kept informed throughout the process, by phone or text. I hope they can maintain this level of service as more people find out about them.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

It is too early to judge the quality of repair. Last time this happened, Stevens Creek Audi repaired it but the problem re-occurred about 3/6 months after. Receding the facility, it is beautiful but the signage for where to enter for service was nonexistent

Quick and painless! Paperwork was ready to sign, in and out in under an hour! Proud new owner of a rubicon recon! Thanks David and team!

Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I love this vehicle! I have always owned BMWs..so I was hesitant about moving into another vehicle family. I am so glad I did! This car is great! It meets beyond my vehicular standards!

I have been looking at dealerships for a while so on my fifth time, I basically lowered my expections. It turned out so well because out of all the salesrep I talked to and explained my unusual situation, Drake Stenberg was the only one who went overboard, had been extremely helpful and overall fantastic. We made every transactions (except the final signing) through email, text and calls. Of course I also did my part and research what I can about the car I'm buying, prepared everything i might need and also ask questions if I'm unsure of anything. When we were ready to seal the deal, I told him I can not go to onetoyota until the next day because I have a toddler and I live quite far. Drake then offered to deliver the car to my house instead so we can wrap things up. It was such a great idea because I honestly don't want to drive all the way to oakland and then drive back home. It was such a delightful experience, my car looks great and I am extremely happy and satisfied with the whole transaction.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.

Got appointment scheduled, dropped car off for service and picked up my clean, freshly washed car 30 minutes before the promised finish time. No drama and very systematic. Just the way it should be.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

My transmission blew out and I had to tow my car to MINI of Stevens Creek! Jennifer and Paul and their service team of techs were awesome! They explained everything thoroughly, Paul even took me into the shop to show what needed to be done, including other major repairs that was also needed and could be done at the same time. The whole repair job was pretty extensive and Jennifer was very mindful of my finances and worked with me to get everything done at a price I could afford. She really listened, handheld me through the entire process with constant updates, suggestions and feedback. Paul and his tech team were awesome! The cherry on top was that Jennifer heard me talk about my broken cupholder (original part is hard to get nowadays) at the beginning when we discussed all the estimated repairs. Because the replacement part was hard to get and expensive, I passed on the cupholder. When I picked up my beloved Mini, there was an installed brand new cupholder attached to my dashboard, courtesy of Jennifer! It totally made my day and touched my heart! Thank you Jennifer and Paul for the extra touch and going the extra mile, especially for an out of towner! Much appreciated and my Mini is running great, thanks to all of you. :-)

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

My service technician Shana was very knowledgeable, professional and nice. Repairs were done relatively quickly (there was a long list!) and they discovered two issues still covered by the factory warranty. One of those was teplacement of the battery, which they did with no problem. I have read of other Mini dealerships where they have refused to cover battery replacement. Overall a very efficient and well-run iperation.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.

I took my Mini Countryman in for a 30,000 mile check-up and oil change. The employees were pleasant and efficient. I also appreciate the shuttle service to a local shopping mall.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

Very accommodating , quick service and knowledgeable advisor(Jennifer ) .

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.

This car met all my need, its spacious and stylish. The miles per gallon is great as well and the steering feels great. The interior feels great.