Used Audi Q5 e for Sale in Lakewood, CO

First let me say I hate buying a car because of the process most dealerships go through to sell you a car. Now that I have said that, I experience I had at Audi Boulder was a totally different experience. I originally contacted the dealership over 1-1/2 years ago and spoke with a salesman regarding the TT as I was thinking of upgrading my 2001 TT and wasn't sure if I should purchase then or wait for the new enhanced 2016 model. He suggested waiting for the 2016 model and so I did. The dealership kept in touch with me off and on through the next year and the original salesman left the dealership. I then was contacted by Jeremy Forcier. He let me know when the model of the 2016 was at the dealership and we set up a time to drive it. It was a fun test drive; the way the car drove, the different drive options, and the technology was awesome. I had specific requirements of my next car and Jeremy and I explored the Audi exclusive option where I could get the color I wanted and the packages I wanted right from the factory. I had a specific timeframe in mind and left the dealership with information. I was not pressured in any way to "buy it now" which would have made me not come back. Jeremy was very knowledgeable, helpful and friendly without being pushy. I returned in October and ordered my car, the way I wanted it. Jeremy suggested the tan interior which I was skeptical but agreed. Jeremy kept me in touch throughout the process of the car being built. Just recently the car arrived at the dealership and we made an appointment to pick it up -- I was so excited to see the new car. We made an appointment for 6:00 pm and Jeremy was very patient with me, showing me how to be able to drive the car and doing some initial set up. The price came in right where we had discussed back in October. Matt was great in getting the financial piece together and soon I was pulling out of the lot in the brand new car. By the way, my skepticism about the tan interior was totally unfounded, it looks beautiful -- THANK YOU JEREMY! The service staff contacted me the next day and we scheduled the tinting, clear bra, and interior protectant and when I arrived to pick it up from these services, Jeremy again took time to walk me through some other items we didn't have time for before - voice training, different buttons and radio presets, and garage door opener. I know this is a long story but what I wanted to show is the level of commitment this dealership has to its customers. Jeremy was wonderful to work with before, during, and after the sale and I so appreciate his easy manner, wealth of knowledge and patience with me learning (I think he had to tell me 3 times on the voice training to say each number one-one-five-three instead of eleven fifty three). I have my perfect car thanks to Audi Boulder!

Robert Ward was exceptional in all ways. When I arrived at the dealership, the paperwork was completed and ready to sign. He went over what was to be completed and had a Lyft auto ready to take me back to my residence for the estimated 4 hour-plus repair work. A video (nice touch) was sent to me from the mechanic working on the car, showing me areas that were reviewed and explaining what was going to be the focus of the visit about 10 minutes after I arrived at the residence. Perfect timing. When the car was ready, I received a call from Robert informing me of the status and we agreed on a time to be picked up by a Lyft driver. When I got back to the dealership, Robert went through the paperwork with me and arranged for my car to be brought forward. Felt really pampered by the exquisite team at Denver Audi and Robert's attention to details. Great experience. It doesn't get any better than that.

I purchased a used Audi A7 from another dealer and took it into Audi Denver for a used car inspection. I wanted to make sure I caught anything that was in need of repair or replacement before my dealers 30 day warranty expired. I asked if they would do their CPO inspection, because I understand that is extremely thorough. They were able to accommodate the request for a reasonable additional charge and found several issues that I was able to add the dealer cover the cost for repair/replacement while under warranty. Instead of just telling me what they found or giving me a printout, they sent a very detailed video showing all the Diagnostics they did and what they found, which was not only useful in supporting my claims with the dealer, but also very cool. The facilities are top-notch and the customer service is excellent. I've asked the parts department several questions about swapping parts and pricimg and instead of Simply emailing me, I got a call within the hour of placing the request each time with detailed information. I plan on going to Audi Denver for Parts, service and Technical advice movinh forward and recommend checking out their CPO selection before buying from another dealer.

I cannot tell you how thrilled I am with Jared, my incredible service advisor and the fellow who is at the left desk immediately when you enter the office area of the service department of the dealership. They are two of the most helpful individuals with whom I have ever had the pleasure to interact at any dealer. While I didn't purchase/lease my car from McDonalds, the presence of these two fellows will cause me to lease a new Audi. Is there a way for Jared to get the credit and commission to split with this other person upon my new lease? thank you for the opportunity to tell you how happy I am with your service department.