2017 Audi Q7 for Sale in Des Plaines, IL

Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks

Had recall service done and finished when promised. Everything went smooth on time. Loaner was ready, clean and full of gas. My car washed and waiting for me before my arrival.

I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.

This dealership provides great service. Got tired of the hard sell every time I went to another local dealership. Only thing I think they could do better is the waiting area. Another dealership I used to go to had theater type seating and desks with chairs to work at. When you are waiting for your car for 2-4 hours comfort is nice.

Drove in without appointment concerned about tire pressure and was immediately taken care of. I was walked through issue that turned out to be nail in sidewall of tire. Decided to get 45000 mile maintenance done while I was there, received dealer car and was on my way. Received call next day new tire was delivered and installed. By far the best service and experience with a dealership. They always go above and beyond.

Went there to buy a car and was greeted and it didn???t take but few minutes to meet the person I came there to see. I never in my life was in and out of a dealership with all paperwork done.

The Autobarn Direct was great to deal with, I highly recommend them and will definitely purchase from them in the future if they have what I am looking for. Long story short, I was in the market for a very particular vehicle and reached out to the Autobarn a few weeks prior to my purchase. I spoke with Aleks at the time, who was easy to talk to and walked me through their purchase process. I was not quite ready to make the plunge, but told him I would keep them in mind when the time was right. He gave me his personal cell phone number, mentioned that they would have another similar model in stock soon as well, and that he looked forward to doing business. Fast forward a few weeks and the car I was initially interested in was gone, but a nearly identical model was now on the lot. The A/C in my current car blew on a Friday afternoon and once I received the repair estimate, I made a call to Aleks on Saturday afternoon of Memorial Day weekend. He answered right away and we discussed pricing as well as trade-in pricing with the broken air conditioning. I drove to the dealership on Monday and dealt with Ricky for the actual purchase. Like Aleks, he was very easy to deal with and after zero haggling over price or trade-in, I was all set in my new car. We had to drive to the local Autobarn Fiat office to work through the financing/contract paperwork, but they were easy to deal with as well. I guess my only complaint would be that the financing/contract paperwork had to be done elsewhere, but that was not the end of the world. All in all, I had a great experience and would not hesitate to do business again. I am not a fan of the typical car dealer runaround and was happy to have 90% of the deal done over the phone before even stepping foot in the showroom. I have posted this same review on several sites - my wife and I were that satisfied with the purchase process!

My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.

My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.

Great customer service, very professional and friendly. The purchase process went easy, all details were clearly explained. Will recommend this dealer to anyone that needs a car.

My salesperson, Daniel Tucker was very helpful throughout the entire process. He was available to answer any questions I had and made it an enjoyable experience for me.

I came in with a 2013 Cadillac ATS for trade. Scott helped me find just the right vehicle at the right price point. Thank you so much, Scott!

Routine maintenance and detail of car. A minor issue arose during the detailing that was promptly addressed by the service department, to my satisfaction.

Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.

Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package. They were very courteous and helpful. I would recommend them and the dealership.

Easiest car purchase I have ever had. Dave was great and took care of everything. Highly recommend them if you are looking for a new Cadillac.

Mike in sales was a pleasure to work with. He had the vehicle I purchased ready for inspection in their indoor showroom. The attention to detail of the vehicle and the process of the purchase was outstanding in caring for the customer, which in turn made for a great experience.