Used 2018 Audi Q7 for sale in Houston, TX

John is a very helpful and competent service advisor. Diagnosis was thorough and price was fair. They are conscious of trying to recognize that there are other maintenance options out there. Very accompdating.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Anthony was our sales person and was fantastic. He was friendly, good personality and overall easy going. Most of the process was done over the internet which was a great experience. Picking the car up and driving it on the sale day went smooth. Will definitely use this dealership again and would recommend it to others.

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

EXCELLENT CUSTOMER SERVICE PRISTINE FACILITIES RESPECTFUL STAFF

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.

Great experience, I will like to thank you Jamal Morrison for the great job helping me to purchase my new Suburban Great job thank you Jamal Morrison

Had no issues with vehicles performance. In fact I averaged 24 MPG on 62,000 miles driven in the Dallas Fort Worth area. You don't get that with any SUV, but this Q7 did!

We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!

First time visit the service department after getting my car. The service went through quickly, faster than I expected. Look like early morning is a good time to visit, Great!

I just purchased a new A8L from Audi West Houston and had a wonderful experience with Christian and Billy in Sales, to Curtis in Finance and Scotty and Richard in Service. This is my third Audi that I have owned and have always received excellent Service and Support from Audi West Houston. I find that buying a car is easy, it?s what they do after the sale that counts. I have had excellent service and support from them. Scotty is my Service Advisor and knows his stuff. Always friendly and will do everything possible to ensure a satisfactory visit. Christian in sales did a great job working with me and made my purchase easy. Without a doubt I highly recommend buying your new Audi from the Audi West Houston team!

We had the best experience at Planet Lincoln. Of course we got a beautiful new car, but above all, the customer service was superb. A palpable difference compared to walking into other dealerships. Everyone that helped us at Planet Lincoln was friendly, helpful and made the (usually difficult) car buying process a breeze. Thanks, guys! You all really are good the best!

The ride is excellent and gear shifting is unnoticeable. I appreciate all the safety features i.e. blind spot, adaptive cruise and air bags. Interior is beautiful. Ambient lighting is awesome!

Bret and Mark went above and beyond to help us purchase a car for our daughter. They even brought the car to us to test drive when our busy schedules wouldn’t allow for time to make it to the dealer.

I am going to college and I needed a car. My dad told me to do a research online and found cars.com. After just a couple of minutes I found MY PERFECT option and called North Audi Houston to get more information regarding the vehicle. Will picked up the phone, and from his very first words, I perceived their EXCELLENT customer service. When we test drove the car we noticed that the seat belts and rug were a little dirty. Will and Ray did not hesitate and offered us every service possible. Customers service, buying process, quality of repairs, and facilites, were beyond excellent. Thank you, Will, Ray, and Car Wash personnel.

I just purchased a new A8L from Audi West Houston and had a wonderful experience with Christian and Billy in Sales, to Curtis in Finance and Scotty and Richard in Service. This is my third Audi that I have owned and have always received excellent Service and Support from Audi West Houston. I find that buying a car is easy, it?s what they do after the sale that counts. I have had excellent service and support from them. Scotty is my Service Advisor and knows his stuff. Always friendly and will do everything possible to ensure a satisfactory visit. Christian in sales did a great job working with me and made my purchase easy. Without a doubt I highly recommend buying your new Audi from the Audi West Houston team!

This would be a five-star-plus review, save for one matter discussed below. Sewell dealerships are dramatically different from the stereotypical auto sales environment. We helped my son purchase a vehicle from their Infiniti location a couple of years back, and were impressed with the experience. Sales associates are true professionals ... college graduates, articulate, well-dressed and exceptionally courteous. The atmosphere is calm and welcoming, and every aspect is focused on the customer. Pre-owned vehicles not of their brands are exclusively buyer trade-ins ... no used rental cars or "auction specials". I thus had every confidence that the 2017 Acura MDX Advance I was interested in would be a quality automobile. I was warmly and almost immediately greeted by Amy Douthit, who verified that the car was available, and went over Sewell's way of doing business, emphasizing that if any pre-owned auto does not meet its stringent criteria, it's shipped out. The MDX was in virtual showroom condition, the test drive went well, as expected, and negotiations were conducted in a low-key manner. We couldn't agree on the value of my trade, despite Amy's couple of back-and-forth trips to the manager's office, as well as a visit from AJ, the man himself. There was no pressure, no hesitation returning my keys, no chasing me in the parking lot with another offer, and no insisting that the deal was "good for today only" ... the way it should be. The disagreement notwithstanding, we parted on favorable terms, although I still had considerable interest in the Acura. The following morning, I took my vehicle to one of those Sell-Us-Your-Car places, and was offered what I anticipated was its value. I relayed the information to Amy, who presented it to the manager on duty. Here's where the "Until ..." comes in: Amy called me back, obviously repeating management's contention that they actually beat the offer, when the difference in sales tax between selling and trading is factored in. It's an age-old gimmick used by dealers to allow less for a trade-in. Sales tax has absolutely nothing to do with the value of a vehicle ... whether selling outright or trading in, it's worth what it's worth. I expressed my intense disappointment, stating that I didn't expect such trickery from Sewell. This tactic shouldn't ever be in their playbook, considering their reputation. Shortly thereafter, I received a call from Jack Mah, apologizing for the "misunderstanding", as well as agreeing to match the better offer. While the deal was to my liking, I still wanted to think it over, especially given what had just occurred. I ultimately agreed to the terms, returned, and drove out in my new (to me) Acura. Katy Murray handled the final paperwork in a manner consistent with Sewell's philosophy ... courteously with no sales pitch for extras, and a very understandable description of everything I signed (it was a cash transaction, so there was considerably less work for both of us). I trust that those I dealt with took my comments in the spirit intended, and that upper management will eliminate that bit of deception from its lexicon. The car is exceptional, and I'm glad that all eventually turned out well.

good service and delivery time is also very fast, so recommend this to everybody. The only problem is the location to reach is having traffic issues.

I just bought a 2018 BMW M4 Convertible competition and had the BEST buying experience ever. I saw the car on autotrader, emailed the dealership that I was interested in the car and Tommy Luk called me right back. We went over the car details and agreed on a price. Tommy sent me the application which I filled out and sent right back to him. He literally had the loan approved and done in an hour and the finance Manager Lourdes was amazing1!! I live in AZ, so they sent a mobile notary out the next day, once the paperwork was signed they shipped the car and I had it the next day. I will call Tommy for any future BMW purchases. I would highly recommend the dealership to everyone!!