Great Experience for Remote/Out of State Buyers
November 6, 2018
The dealership and salesman, Tim Marcum, could not have been better. I was purchasing a 2005 Pontiac GTO that was 9 hours away from me, and Tim did literally everything possible to make me as confident and aware of all aspects of the car and the few flaws it had BEFORE putting down a deposit and flying out to buy the car/drive it back. There was intense interest in the car and at first, another buyer put down a deposit 10 minutes before I called with my credit card to put down mine (this was within 48 hours after first contact with the dealer). Tim had even gone in on his day off on Sunday to make a cell phone video pointing out all the car's flaws (not many) and sent it to me! Ultimately that video and the honesty Tim clearly showed was what gave me the confidence to pull the trigger the next day, only to fall a few minutes short. Since I was beat out by 10 minutes, I moved on to other candidates (the plan B car 18 hours away). The next day Tim called back and said the other buyer (oddly) didn't like the car, and that I was the first in line of several people wanting to buy it, which of course raised alarm bells to me. Tim's honesty gave me the confidence nothing was wrong beyond what I already was aware of. I then put down a deposit and booked a $300 flight to pick up the car a couple days later. I could not recommend the dealership or Tim more. Buying any car remotely/out of state, let alone unusual ones with lots of potential buyer interest, can be very risky, but Tim and the dealer mitigated most all of those risks. If you are buying remotely, you can count on full disclosure and the knowledge/attention to detail necessary to minimize the risk of surprises, which is the most important factor. The car ended up being even better than advertised once I saw it in person!