I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was in search of a new vehicle and i stumbled upon Kelly Motorcars, i couldn’t be anymore thankful that i found them! The Owner Ryan Kelly asked me what i was looking for and within a week he found the exact car i wanted for a wonderful price! Everything was taken care of for me when i got to the office so i didn’t have to sit there for 3 hours doing paper work!! The best and easiest car buying experience i have ever had!
Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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