My daughter bought a Nissan Juke from CarMax, Reno. She also bought the Max Care 150K warranty from them. The car had 92,000 miles on it. It had gone through the CarMax checklist with no problems found. Within three months the car stranded her twice on the freeway. CarMax said it sounded like a CVT transmission problem and referred me to Nissan of Reno. Nissan of Reno found the fluid had never been changed. The fluid in this car needs to be changed every 30,000 miles according to Nissan. There was extensive damage and stress to the transmission. According to Nissan it needed a new transmission. CarMax Max Care covered $1500.00 of a $4100.00 Transmission.
I thought CarMax at least checked the transmission level and color. It was obviously worn and burned. How can we trust CarMax repairs for anything if they can't see the obvious? I tried to contact via email CarMax, Reno but have received no response.
Great place to get the car u want. No hassle sale. I saw a few cars I was intersted in and they let me test drive them and take to my mechanic the one I wanted. Mechanic found a couple small problems and negotiated new price an then bought the car. Fair and easy!
I went into this dealership because of their truck selection and I was not expecting to buy, but... I found a GMC Sierra I couldn't pass up on. I don't get the negative reviews I read, my experience with them was outstanding, I felt as if they were upfront, honest and transparent throughout the whole buying process. I would definitely recommend them.
Israel was a great salesman. He answered all our questions and showed us all the Toyota Rav4???s on the car lot. He explained all the different models and their features. Very nice and no pressure to choose a specific model. Michael was our finance person and he was super friendly and made us feel very comfortable. We went through all the paperwork in minimal time. I would highly recommend Dolan Toyota to anyone shopping for a new car. This dealership is definitely A+++ and the whole car buying process was amazing. Judith Stephenson
I bought a 2017 Subaru Crosstrek about a month ago, and I absolutely love it! The service at Reno Tahoe Auto Group was spectacular, they really care about giving you the best service. I am a first time car buyer and buying a car was very scary for me, but they took the time to explain the process. I truly feel I got the best deal at a great interest rate. I will refer all my friends to get their cars from RTAG.
Reno Tahoe Auto Group made it so easy for me to purchase my new car! I was a first time buyer and they really exceeded all of my needs. Thanks guys! I will definitely be back when I'm in the market again in the future.
Using my USAA car services , I found an almost new 2018 Subaru Crosstrek - just what I wanted, at Audi Reno/ Tahoe. Talked to Alex Cuddy about the vehicle and it's walk-away price and, after reserving it, flew from Burke, Virginia to Reno, Tahoe to pick it up - had a very nice ride home. My thanks to Alex Cuddy for his hospitality and great sale service and to BJ Christensen for the prompt paperwork.
I have visited several dealerships in Reno and this place hands down has the best customer service. They made me feel very comfortable, I didn't feel pressured and they were not pushy like most other places. I purchased a 2014 Nissan Versa that I'm very happy with. I would definitely recommend them to anyone who's in the market for a car.
Not only have I purchased 2 CPO audis from them, I always have them serviced here too. They have never let me down. They are fast, friendly, honest. When buying a car from them, it's EASY PEASY! Both CPO's came with Audi Care program for free services until 50,000 miles that previous owner had, no games,no pressure. Both CPO's came/ 100,000 mile warranty. (drive it like you stole it!). My last trip in 4 service, I traded in my A5 for ttrs. They are real fast/ paperwork, dmv, etc. A lot of other dealers could learn from them. I'll be back.
My first review. Takes a great experience or a terrible one to warrant a review. Then finding the right place on cars.com to write a review is harder. I live in Utah and was looking for a Toyota Highlander Hybrid. Found a great deal on cars.com at Audi Reno Tahoe in Reno, Nevada about 8 hours away. Car had no real description about condition. Asked the dealer and he said it was in great condition inside and out. Didn't want to spend $350 to fly to Reno to find car was actually lousy. My brother recently had such an experience so I was very worried. Dealer picked me up from Reno airport in the car I was going to buy so I got the test drive on the way home. Car looked practically new to me. I was so impressed. No pressure by dealer. Had plenty of time to look it over and ask questions. I ended up getting a great deal because the car had some extra features they didn't get in their cars.com ad which would have raised the price and made it sell more quickly. Dealer was great getting all papers signed. Car came with 30 day 3000 mile warranty even though it was five years old. Dealership was also great at getting the paperwork promptly to the Utah DMV via fedex. I highly recommend these people.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.