Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
This is the third time I have bought a car from MOGF and will continue to make them my first stop when ready to buy. Process was easy and they made a point to respect my time and not have me at the dealership waiting on them. Happy to recommend them.
My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are extremely helpful and knowledgeable of the vehicles and really listen to your wants and needs. They make the experience really fun and by no means pushy like most dealerships are! I have referred several people to the dealership as they also have other luxury vehicles other than Mini???s as most people do not know! I recently had a really good friend of mine buy a vehicle there which was so exciting! Zach is the salesmen my family and I work with however everyone is extremely easy to work worth! Milton and Paul are amazing to work with on the management and finance aspect of the deals! HIGHLY RECOMMEND!
Pros: Quick response. They provided CARFAX, additional car pictures and information about previous repairs. Price was reasonable. Easy to apply for financing on their web-site.
Cons: Narrow parking space. They have lots of cars and I couldn’t park near the office.
As they promised repairs would be made to a pre-owned vehicle I purchased from them and the repairs were not completed 100% on the promised delivery date. Just felt a bit of "say anything to get the sale" was used...
Complete the customer experience by vacuuming and a 5 min wipe down. Its like you stop half way. Consider handing back a new experience with your service. Small things mean a lot. Owners know its there responsibility to clean their car however time may not permit. This gesture just returns a good feeling.
I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.