I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
excellent service, excellent staff!!!!!!!!
Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car!
It's hard to obtain perfection, but that's what I think Brooklyn Audi did! My sales rep, Miguel Reyes was outstanding. Over 2 or 3 visits, he helped me detail by detail through my purchase. His knowledge & friendliness were outstanding. I was particularly pleased with the time he spent with me when I picked up my new Q5 explaining all of the programs & features on the car. Michael & Moustafa were also most helpful
My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
Thank you to the entire staff of Audi! However I want to especially thank Sean Nethercott and Tom Seifert. You both were extremely thankful during the whole process. Sean your patience and persistency to make sure Eric and I got the best car was very much appreciated. Anyone would be lucky to work with such a personable and honest individual. We look forward to working with you in the near future. Thank you again for everything! Katie & Eric
I found a Jaguar XKR listed on this site that this dealer took in on a trade. I contacted the dealer via Cars.com contact page and Dennis O'Connor responded very quickly. One test drive at 1:30 PM a few days later and I was ready to trade in and buy same day day provided I could drive the Jag home as I wasn't interested in driving 5 hours round trip. Dennis and the Oz Ali did a phenomenal job of putting terms and the deal together (a bit of financing was required to make it same day as it was too late for a wire). At no point was there a push or pressure (if anything, I was doing the pushing). I would have driven the vehicle home that day except for a Jaguar battery related idiosyncrasy (entirely forgivable, as they are Audi dealers not Jag dealers) that needed to be worked out but that wasn't discovered by the techs until late in the day. I didn't go home with the vehicle that day, but Dennis personally delivered it the next and I could not be happier with their service or my new-to-me vehicle. Clearly, I can only speak to Dennis and Oz, and the paperwork team, but they made a complicated process (trade-in, payoff, financing and the vehicle was being purchased by an entity) as simple as could be expected. I would absolutely recommend.
by Louise & George Connors from East Northport, NY
June 28, 2016
We are so happy that Jessica is back at the dealership. Everyone is wonderful there & so helpful but our favorite has always been Jessica!! She is not only knowledgeable & expert at her job but she has also always given us important advice that we are so grateful for! Welcome Welcome Back!!!
I have yet to drive off the lot disappointed. Kevin Birmingham is in every way a pro! He listens, he cares and he is very, very professional! Kevin is an EXCELLENT Service Advisor. I'm sure that he receives high praise from everyone he assists!
PS Amanda is an asset to Audi of Smithtown as well!!!
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