Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.
Overall great experience at Audi Burlington! Brendan was friendly, easy to work with and knowledgeable. He made the whole process painless and was overly accommodating throughout. The whole Audi Burlington team that we worked with provided top notch customer service! I would highly recommend using Brendan and the Audi Burlington dealership!
Just purchased an Audi Q5 with Jay Levy who's professional, friendly, easy to work with & knowledgable. Incredible dealership!! Our 2nd Audi from Jay. Josh made the financing go smoothly and in a timely manner. Another easy person to work with at Burlington Audi.
I've been buying Audi's for a long time, and my buying experience with Brendan was the first that I left the dealership feeling genuinely excited. My past experiences have been extremely stressful and unfilling. Brenday was incredibly easy to work with, and he was very open with me through the whole process. He's a genuine car guy who takes the time to learn about all the cars that he's selling inside and out. He sat with me and walked me through all the features of my Q8 and made sure I left knowing how to use all the latest features. He's since followed up with me a few times to make sure everything is going well. Go see Brendan for your next Audi!
Being new to the car buying world, I had a bunch of questions regarding my purchase. Brendan was extremely responsive and flexible which made the process pain-free. He's knowledgeable, friendly and professional, and really goes above and beyond for his customers. Keep up the great work!
Ali was fantastic to work with. Glad he got my business
by bdizzlefizzle from DealerRater.com
November 19, 2018
I just got finished with a deal with Ali Mohajer. Great guy, really honest, really straight forward, and easy to work with. He was very pressure-free, was very upfront about everything and honest about where they had margin and didn't. I felt like the negotiation was fair and balanced on both sides, which is refreshing. I'm really glad he got my business tonight. He deserved the sale.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
I am in my 60's. I have purchased many vehicles. My recent BMW X3 purchase was a delight. Vehicle was outstanding, buying process was a joy, unlike most dealers! Greg was outstanding, always answering any messages promptly, and great service after the sale. I will return, and highly recommend.
We were looking for a Toyota Sienna AWD for our dog Brutus to be able to get in. Audi Peabody had the right car at a reasonable price. Both our salesperson Hunter Bahr and sales manager Mike Walker were more than professional in every way during our buying process. We can't thank you enough for the way we were received. It was well worth the drive to Audi Peabody.
Had a great low mileage Mazda CX 5 that the previous owner traded in for an Audi. Theodore (Ted)Piotrowicz was great over email and phone talking and getting close to the deal I wanted for my wife. We live an hour away, so Ted knew if we made the trip we were going to buy the car.
Showed up, met with Daniel Otavo who was extremely professional and friendly, what you want in a salesperson. Always polite and not pushy, which it also helped that most the deal was done before we got there. If this was not the case, I would have been happy to go through the whole process with Dani.
The Finance was fine, there was some confusion but they stuck with their word and made sure they honored the deal that we showed up for.
If you are in the market for a car, and want an up front/honest experience I would highly recommend talking with Ted and Dani.
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
Great advice, courteous, excellent loaner, car, good feedback on tire condition, recall done. Sand new batteries promptly done. Would recommend Audi at IRA for great service alone. Look forward to my next visit.
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