My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
I will always go with an Audi
by AudiGal from Chicago,IL
January 13, 2019
I have had this car for a few years now and have always enjoyed it. It is great to drive super gripy on the road and more reliable than old faithful. I bought her for safety and she has always made me feel good!
I test drove the A4 a Mercedez Benz C class and a BMW iSeries. And the Audi was a cut above the rest. While each vehicle had its pros and cons the Audi A4 stands out as a total value thrill ride. A cut above the competition.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best family SUV for the money!
by Dali854 from Durham, NC
November 28, 2018
Love my Q7, lots of leg room and cargo space for what my family needs. Runs great except I wish this model had the air suspension as standard and more HP. The S-Line Prestige package was the one that I really wanted but couldn't find one in good condition so I went ahead and got the premium plus package. This model has less HP and options than the S-Line but it serves my family well for what it is. I would highly recommend anyone that's looking for family SUV to get this, you'll not be disappointed.
We did not end up purchasing our car here, mostly because of a scheduling/inventory mismatch and we were on a tight timeline. But, we did look here, and I have to say that they have, hands-down, the best and most responsive email team. I hate car shopping, and especially hate shopping for a used car -- it often feels like we are not as valued by dealerships. There's not a lot of negotiation room these days, with Internet pricing, and we came to find out that the pricing at BerlinCity is incredibly competitive. Both the sales associate and general manager went above and beyond in messages with us, and while the deal didn't come together this time, I can say without hesitation that we will start our search here next time.
I AM AN AUDI BRAND WARRIOR
by PHASTPHREDDIE from Woodland Hills
December 19, 2018
This car does what I bought it for, meets all of my needs and desires. The only problem I have with it is the the door height; (rail to roof) is too short for my liking.
Brenden is a great salesman. He was great at listening to what I needed and getting me some options. He even showed me a few options I hadn't even considered.
Supercharged V6 Family Sedan
by rkins87 from Pittsburgh, PA
October 14, 2018
Best of both worlds, couldn’t recommend highly enough. Handles like a dream, fast and nimble but still big enough for the family and groceries luggage etc. can’t get a cooler looking car for the money.
The service experience was very good except for a problem with my rear sear retracting mechanism that was not working properly. A small part that would solve the problem was not available from Landrover instead the whole seat assembly at a price of $1500.00 was the fix. Not the dealers fault, but Landrovers. I will most likely not buy another Landrover based on this experience.
My 2nd Audi car. Love it!
by josiepro from Elk Grove, CA
March 30, 2018
Awesome car! Most reliable and has all the features you need. Smooth ride and great performance. Outside look is beautiful. Fast and safe. Luxury SUV!
This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
The best car
by Akon123 from Las vegas nv
November 13, 2018
Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w
I told them what I was looking for and where I needed to be from a price perspective and they made it happen. They were able to secure the car I was looking for out of state and even given that extra step the entire process was completed in 5 business days.
Great car overall
by Troymack82 from Columbia
November 22, 2018
No complaints, perfect vehicle. This vehicle has everything a person needs and will want in a vehicle. After driving this vehicle there's no way anyone wouldn't want to drive it again and again.
Dan was straightforward and easy to work with on the purchase of our 2019 VW Tiguan SE. No pressure. Very knowledgeable. Would definitely buy another car from Morong!
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
This is the first time I bought a car and was very nervous. John Phillips and the entire Morong Falmouth staff made it so easy and clear. I feel I received a quality vehicle at a very reasonable price. At no time did I feel pressured. Honest, supportive, simplified. THANK YOU!
very comfortable ride.
by joeinBonita from Bonita Bay Florida
December 6, 2018
This is my first Audi and I feel it rides better than my Mercedes that was the same size. I feel that I am getting more value for my money.
Purchased a new S4 but was conflicted about SUV vs. the sports car given that it's Maine. Jannie and the team were low-pressure, supportive, and informative. Hoping for solid service and support going forward but so far, I would highly recommend Jannie (good stories - start with Africa and choppers!) and Morong.
by Dave from Lakewood, CO
November 30, 2018
Handles like any German sports car, likes its on rails. The low-compression turbo makes this car excel at altitude.
Reliable performance vehicle that handles all-road conditions with safety and comfort.
Morong Falmouth made it possible for us to buy the used vehicle we wanted by working with us on the price and addressing all of our concerns. John was very accomodating in working around our schedules for meeting to test drive and signing paperwork. Car buying can be stressful and they made this a pleasant experience. Thank you Morong!
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people were polite, professional, and courteous. I never felt pressured nor intimidated as we performed the dance of negotiations. I ended up feeling like I got a fair deal and have zero regrets. The term "buyers remorse" has not been experienced in either of my transactions with Morong. Salesman John Phillips is an excellent representative of Morong's staff. He demonstrates the kind of integrity and professionalism that will almost always lead to success. Thank you John and Morong Falmouth.
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
Purchasing a new car can be an unpleasant experience. In this case we were pleased with our dealings with all the folks we interfaced with and particularly Dan Durham who is professional and not"hard sell". Dan made the process organized and efficient including finding a car in the color we desired at another dealer.Ashley Treadwell was my first contact with the dealership and she provided information I was seeking before we visited the dealership. Richard in finance was both knowledgeable and professional.
by Roderick from Ft Polk, la
January 4, 2019
Very reliable vehicle. Car is truly in a class of its own. I enjoy my 2018 Audi A6. Highly recommend everyone get one or at least test drive this beautiful vehicle.
I have been to other dealers who have rushed me into filling out paperwork and wouldn't work with me on a price- very different with this dealer. Morong Falmouth provided an easy, stress free experience with no pressure or rush. Tyler was great with answering my questions, and working with myself and the dealer to get the price and accessories I wanted. They were even able to match the rate for a loan that I was pre-approved for at my credit union. I received a call from Matt, the manager, a few days later about a Mazada promotion that needed to be added which would bring down my monthly payments. Overall great experience!
Very fun car to drive. Nicely equipped
by JNPOULOS from NJ
December 22, 2018
The S3 is a fun, sporty sedan that is nicely equipped with technology and safety features. There are several different driving modes which can provide comfort or boosted performance. Paddle shifters give you the option to drive as if it were manual. Great car, looks sharp, fun to drive. Only complaint is the Audi MMI software is not very intuitive and can be difficult to navigate. Virtual cockpit is awesome!
I've owned three Audi's and was looking to buy a larger vehicle. The A6 checked all the boxes. The overall styling was impressive. It habdkes like a sports car. I enjoy the MMI information center. The 12 speaker audio system sounds like a concert hall.
I still have my 2001 Allroad (built on the A6) and did not think the A4 Allroad would have the same feel - but I was wrong. The 2018 is solid, has great torque and overall performance is superior. Interior is as impressive as the exterior. Very stylish with outstanding handling for a 'station wagon'!
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