Used Audi SUVs for sale near Patchogue, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Everyone one of the sales team were very helpful from start to finish. If the “no pressure sales style” is what you’re looking for then give them a visit!

Perfect blend of performance and everyday practicality for daily use. Makes great sounds with performance to match. Would definitely buy again from my friends at Audi Exchange Kirkwood!

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

I purchased this vehicle preowned. For the price I paid, this vehicle definitely was worth it! As a former Lexus owner, I am accustomed to leather heated seats and other amenities, but I am definitely impressed with the speed in which the vehicle is able to leap into moving traffic on the highway. There is ample legroom for backseat passengers, even while I (at 5'10 ) am driving. Overall, I am extremely pleased with my Audi Q3.

Vincent has always been wonderful to me. He's always on spot and always informs me with everything that's going on.He's the best!!!!!

Roomy, state of the art touch screen, cool safety features Audi was our first stop in looking for a new vehicle. It ended up being our only stop. Very happy with my experience snd would highly recommend.

i bought a jeep from here and i was unsure of the vehicle i wanted at first but after i was there i was able to test drive a few different cars and figured i loved the jeep i bought i had a budget that i couldn't pass and the car was more than that budget but after i sat with Pablo we were able to get it under my budget beyond grateful for them as i am still driving the car to this day with no problems but i recently went back and bought a car for my son i all went very smooth and i don't have any complaints i would totally recommend them and i will be going back for my next vehicle happily

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

I regretted trading in my 2023 SQ5, but got a good deal on the trade value. I wanted a larger car and in reality the size of this car is fine unless you have to carry around a lot of people or cargo. Eventually, I just got a Q8, which seems like a marvelous car, too. I am an Audi guy and I hate to hear other reviewers trash the car or at least the software. I sure hope I do not suffer those problems with the 2025 Q8 Prestige I got.

Enjoyed the customer service great business experience- Yvelhaud Dabresil thank you I really love my car

'22 SQ5. Great handling, even at its limits. Factory all season tires suck in the snow and ice. Super sensitive to road variations - not exactly like bump steer - more like a caster thing, although it's within spec. Same exact MMI issue as this review "Great car Mechanically, Software is Terrible November 17, 2023. Other complaint is the auto-braking feature. Very unsettling at speed. Ridiculous that you can't turn it off (resets every time you start the car). By JCS1015 from Edwards, CO"

Great experience I recommend this place to anyone interested in buying a car, my daughter loves it

a great car in all respects. Fun to drive. Consumer Reports recommends the 2016 and 2018 models for reliability. I highly recommend it. well built

My Q3 is everything I hoped it would be...... comfort, power, handling, information and looks. Makes driving a dream. Just about everything I wanted was standard equipment in the model I purchased.

Excelente servicio , muy amables AJ muy amable fue una experiencia excelente. Good, very happy. Thank you

Even the Audi mechanic says that that car is one of their most reliable one and best performing one definitely recommend two years with a Prestige one

I just wanted to say a few words regarding this dealer.. I had such an unexpected pleasant experience. Thank you! I love my new Dart!!! John

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

Second car buying experience here. Even easier the second time and got a discount for customer loyalty. Will continue doing business as long as im buying used cars.

Fantastic car I love the styling inside and outside. I have had Audi‘s in the past, so I know they are fantastic cars. This one does not disappoint.

Had a great experience with Oz. He took his time and explained everything. Zero pressure! The buying process for VW TAOS was easy. Would like to thank Jared in finance as well for explaining all the details. Definitely recommend

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Ivan p was so amazing he got me done on my third truck I will recommend everyone to go see him .. he is very formative and transparent please ask for him you will be happy with his services

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I just wanna start by saying most of the bad reviews are from people that bought cars with recalls. But is not a reflection of the dealership. My experience with them was phenomenal. They went above and beyond and treated very well. I flew from maine to ny. When I arrived they noticed I was very tired and offered me an orange and coffee and also gave me the option to rest in one of there vehicles till all paperwork and the car was detailed. Shout out to Pablo and the manager for a great experience. Highly recommend!!!

I'm a dedicated Audi driver, so I may be bias but this is my favorite car ever! The technology difference between my Audi 2020 SQ5 and this one is huge. Touch screen navigation is a game changer. So many things - I cannot recommend this car any higher!

Great experience. Ask for Pablo. Very personable. Received a great deal!. Thank you again Pablo

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.