A very pleasurable experience that was very rewarding.
by Busguy from DealerRater.com
December 4, 2018
I am very, very happy to meet & do business with Mr. Mark Roopchan on today. He was very friendly, informative & very patience. I felt welcomed, very respected, welcomed, & appreciated for my visit. He took his time & explained everything to me in a friendly & courteous manner. It was worth the trip all the way from the Bronx. Glad that I crossed the bridge.
I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owner???s manual to no avail and called roadside assistance. I then called Matt Weston to alert him my car would be arriving soon. He told me to try holding the key on the steering wheel column where you would insert a traditional key in older model cars. Viola! The car started. I cancelled the tow truck, went to the store and bought a new battery and realized the next time I have a problem I will call Matt first.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
excellent service, excellent staff!!!!!!!!
Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car!
It's hard to obtain perfection, but that's what I think Brooklyn Audi did! My sales rep, Miguel Reyes was outstanding. Over 2 or 3 visits, he helped me detail by detail through my purchase. His knowledge & friendliness were outstanding. I was particularly pleased with the time he spent with me when I picked up my new Q5 explaining all of the programs & features on the car. Michael & Moustafa were also most helpful
Jason was very courteous and nice during the entire buying process. He kept me up to date on everything the delivery was very special. I will be going back to buy from this dealership again and again
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