An apology letter to Domani Dealership. I had read negative comments and I believed it was about Domani when in fact it was another dealership. Please accept this letter of apology on my behalf. I should have looked closer. Although I never published my comments I made a mistake and all I have read about this dealership is excellent comments.
I had been shopping for a pre-owned S550 for quite some time and came across one that caught my attention on Excel Auto's website. I had only seen the dealership when I drove by in Boca but never went in to take a look nor had I known anyone who had bought a car there. I am so glad I gave them a shot. From the moment I walked in I was greeted politely. The customer service and knowledge of the staff was great. I can't stand a pushy or cheesy car salesman and they were far from it. Long story short, I purchased the car, got a great deal and will be back for my next car just because of their customer service and honesty. Thank you Excel Auto
We have been doing business with Presidential since 1997, and have purchased 10 cars over the years from them. They make buying a car a privilege, not a game. Everyone there is very knowledgeable and professional. I would highly recommend anyone to purchase a vehicle from Presidential, any make, model or year.
First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate???well informed, efficient, and a pleasure to deal with, as was her manager involved in my transaction.
Joe Porco is a real pleasure to deal with. He is professional, courteous and services customers way beyond the point of sale. We have been with him for nearly a decade, and it is a pleasure to come to him.
I had the pleasure of working with Michael King at Marino PM for a recent trade in and purchase. I live in NJ and Marino is in Florida which made me a bit nervous until Michael told me what a large internet business they have and that they ship cars all over the country.
I sent them pictures of my old car and they valued the trade correctly from the get go. That has never happened to me before without going back and forth with the manager and having all the games played that we have all come to think is normal business. Well, it is not. Marino did NONE of that. They made it clear to me that they wanted to build a long term relationship with me and not just make a sale. Then backed that up by making this transaction as stress free and easy as possible.
Michael not only paid for the shipping for the trade and car I bought in a covered flat bed truck but they organized the whole thing, followed up with the trucking company and kept me informed the whole way.
Michael and Marino earned a long term customer and I cant wait to tell my friends about my new friends in Florida when they need a high end car
Osiris Cedeno is a consummate professional and represents Braman exceptionally well. He seamlessly prepared and executed the purchase of two vehicles. He was always polite, respectful and patient with my questions. We test drove three cars and completed the transaction in about 4 hours. I have purchased over the last 25 years close to 15 vehicles at Braman. I am always pleased by the professionalism and personal attention from sales to service in the organization. Osiris now joins my previous two salesmen Bob Sloan and Freddy Rhemrev as my go to person in the organization. Excellent work all around including Justin Warner and Alex Barrios who were very helpful. I
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