The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
Great organization! I purchased a high-end vehicle sight unseen. Chris was awesome by walking me through the process of purchasing a vehicle from out-of-state. He was on top of all communications with detailed pictures and text/email messages. Great experience and thank you (and Carmen) for all your hard efforts. The delivery of vehicle was on time and in perfect condition, especially considering the vehicle was shipped from California to Ohio.
John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
by Juergen and WIlhelm von Bleich from Montebello, CA
October 3, 2014
We decided to look around for an additional RR/Bentley in October 2014. Fadi was known to us RROC members, since he has also been a member for the last ten years, to check out his inventory at his Van Nuys, CA “Classic Motor, Inc.” RR/Bentley boutique. He has some “fine” cars. We decided to purchase a beautiful Arnage from him. The emphasis is “beautiful.” He is a great negotiator and he was able to match my skills in negotiation as a Swiss. He was very accommodating in adjusting/repair some minor issues that the car had with no problem. It was “fun” working out this deal with Fadi and my family would recommend him to anyone that is looking for a fair deal and getting a nice car. Fadi is a terrific guy and he being a RROC member convinced me to engage with him anticipating that he would give the right service to us as a fellow RROC member for more than 20 years. THANK YOU ! Juergen & Wilhelm von Bleich, Montebello, CA
I had a great experience while purchasing a used car for my elderly parents. My great experience started when I first called the dealer to inquire about their inventory. I spoke to a gentleman named Ashot, gave him my budget, told him the car is for my elderly parents and that was all. He gave me few options, the car was detailed, went and looked at it, dropped few hundreds from the price and we were out with the car. Never once I felt pressured or uncomfortable during the process. I will definitely return as a customer and or refer my friends and families.
Great selection of the European cars I’m interested in. Everyone on the lot was very friendly and Alex took the time to answer all my questions about the car. They worked with me on my schedule since I drove from out of the area.
Awesome car buying experience!! Ethan is the best!
by Grace from Tustin, CA
October 4, 2017
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
Upon arriving to Santa Monica Jeep I was welcomed by a salesman named Enrique. I told him I was interested in the Grand Cherokee. He showed me several different models and knew so much about the product. I test drove and decided on a Limited model. They not only gave me an excellent deal but threw in a free car cover! Very impressed with this dealership and would highly recommend it to fellow Jeep lovers. Go to Santa Monica Jeep!
Fantastic dealership. The people here are so friendly, I don't know a better place for someone to buy their car. I've bought two cars from here already and I know I'll be back when it's time to get another. They work for the people which I truly appreciate. Other dealerships just look to get the most money from me, but here they care about customer satisfaction. Check it out and I promise you won't regret it.
Just bought sight unseen 2000 Rolls Royce Corniche black with 8 k miles the seller Fadi was anything but pushy ,in act he was so laid backed I was concern about condition. Since my friend bought a Bentley Cont GT a while back and was so pleased I bought it on the spot. When the car came off the truck my jawed dropped it was everything and. More. I highly recommend this seller ,have no fears!!!
It was my first Bentley and a big deal to me. I looked at every car in Southern California in my price range. In the process I met Fadi at Classic Motors in Van Nuys. He was so patient with me and plesent as I called him a 100 times and proceeded with caution. He is a world expert on Bentley and Rolls and other types in this catigory. He is also known by almost all the exotic dealers in America and they call him with questions about the cars. When they get these cars in trade Fadi usually gets first choice to purchase and he buys them right. This dealer is very concerned about customer service and their satisfaction. He bent over backwards to make me happy. He put my GT Coupe on the rack and had his expert mechanics inspect the car right in front of me. He told me what was good about the car and bad and he fixed several items at his own expence After I compleated the purchase. Thankfully he sells and services these cars, I'll never go anywhere else
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