Emailed back and forth with this dealer, they were great answering questions quickly and thoroughly. Even though I didn’t buy from them, they were a pleasure to deal with.
Car serviced quickly
by Robert Philpot from West Hempstead
January 10, 2019
Great place to service your car! I was greeted immediately when I pulled into the service area, the Service Advisors were very knowledgable and courteous. Thanks to Manager Farhan mirza for getting the car serviced quickly.
The waiting room was very comfortable with complimentary WIFI and good coffee. The checkout was seamless too, helped me take care of the payment quickly and I was on my way. Good Job to certified select motors.. All the staff were very friendly!
This is one of the best experience I had at a dealership. Would definitely come back!
Great service, I would recommend this dealership too all my family and friends. The choice of different type of models and colors of cars is awesome. I went up there wanting one thing and could make my mind up. I didn't ask to many questions, cause I didn't want to be talked into something I didn't want. But with my observation I changed my mind. I'm for sure going back to get what I want. Great experience in all !!
This is one of the best experience
by James Jackson from West Hempstead
January 10, 2019
Had just got my car totaled. Decided to look online for cars. After deciding on a car I came to their site and asked if a certain car was available. Farhan mirza quickly responded and helped me out. I did the same to another dealership and only got automated responses. Personal service is what I like! And if that's what your looking for, come shop here! The entire staff is really nice! Overall a quick, easy, and great car buying experience. Thank you Farhan mirza you took the pain out of buying a car!
Darren Wilkerson was our sales person at Niello and he was great. He made the car buying process an overall great experience by really listening to what we needed and delivering on that. He wasn't pushy, took time to explain some of the newer features, gave us a great test drive and in the end made sure we got the car we wanted. Simply put, I plan to buy from Darren and Niello again and recommend others do too.
by Les Jones from West Hempstead
January 10, 2019
Great job! Farhan mirza was very helpful and we enjoyed the whole experience. We came all the way from Boise Idaho to buy a car here, and would do the same again.
I bought a 2009 750i from Niello in Jun 2015. The sale was as smooth and quick, thanks to expert salesman Paul Chamorro and the Finance officer, Po San. After the sale, some things came up that needed attention -- a vibration, a headlight problems, a couple other things that were on the due bill, and a couple of things I asked them to investigate. Ryan Meeker, my service rep took very good care of me and worked with the service dept. to bring the car into excellent condition, with minimum expense to me. It could have been quite expensive, but Niello took responsibility for insuring I was happy with my "new" used car -- quite a deal for me! I couldn't be happier with the attention I've received from Niello. My thanks to everyone.
This is a great place
by Vincent Hahn from West Hempstead
January 10, 2019
This is a great place to buy a car I came in and this guy name manager Farhan mirza! This guy was great. He helped me with the paper work and made sure the process went smoothly and made sure I was taken care of to the end until I walked away with my keys in my hands. I still text him to bother him on some questions and he always gets back to me. I'm soon taking my daughter to get her car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most reliable car I’ve owned
by MariaH45 from Fresno Can’t
July 31, 2018
This experience purchasing a car with Fresno BMW was so simple and amazing. Radford was so helpful and friendly! Highly recommend to anyone who wants to upgrade to a BMW!
Fantastic dealership. We did all of our research online, then called AJ (We live in Oregon). AJ was able to work an amazing deal for our 2018 540i. Haider, our BMW genius, picked us up at the airport in our car and explained/showed us it’s features He assisted me with BMW apps on my phone. He was very knowledgeable and answered all our questions and has since checked to see if we had any additional questions. Judy was great in getting all the paperwork done and sending additional information. Overall the experience of buying our new car was terrific.
The salesman was very knowledgeable
by Clyde Hester from West Hempstead
December 27, 2018
Very big choice of cars. No pressure sales. Prices cheaper than the other dealers. The salesman was very knowledgeable. 5/5. Finance sorted with ease and pick up with no delay. Highly recommended!!
Today I purchased the car , nice showroom, ali (finance) was really nice , he finance me by credit union directly from office only 3.49%
I'm very happy with my car and super low Payment including warranty
Thanks Ali thanks H1
by KartFan from Canton, MI
November 27, 2018
The mechanical grip and performance is great. The interior is well designed and crafted. Not a big fan of the A/C system. Complicated to adjust the temperature. I personally like the low floor which makes handling really good.
While I'm not a fan of purchasing vehicles from dealerships, I would definitely make the exception for these guys again. Traveled all the way down from Oregon to pick up a car from Oscar. Great experience all around. The whole team was helpful in ensuring we were comfortable with the vehicle without even seeing it in person. It was exactly as described and my wife and 3 kids love driving around in it now. Highly recommended.
Nice Performance Machine
by Dcskins8 from Bixby, OK
October 22, 2018
Great car from a performance standpoint. Handles the road like BMW is known for. Really nice exterior design. Leaves a little to be desired in regards to interior features for a luxury car.
Wow these guys are doing a fantastic job! Thank you Dimitri and Travis! This is the best used car dealership that I've seen so far. They got me in n out within an hour. I've purchased several vehicles in the past at other used dealers and got burned or just wasn't satisfied. I was in the market for a Mercedes or Audi. I found Elegant online this morning. I saw a beautiful 2015 Mercedes E 350 that caught my eye. So I went on up. When I arrived I will admit I was a bit confused at first because there were several other dealers all in the same complex. We were looking around when Travis greated us and then showed us a few options. Ultimately we decided on the one we initially came for. Dimitri the finance manager was able to get me approved through a credit union at a 2.99% rate. No down payment. Paperwork was a smoth and easy process. Dimitri seemed pretty experienced, was patient with my questions a got it done. I was even able to make lunch with my sister afterward. These gentlemen are doing excellent. I was very impressed by these young men. They were polite and helpful. I love my new car and will definitely be back for my daughter's vehicle.
Drive in Style
by Dean0922 from Vernon, CT
October 2, 2018
This car is stylish, sporting and very comfortable. It is extremely responsive and a smooth ride. The only things missing is good storage in the interior and a built-in compass!
I had an excellent experience with Niello BMW at 2020 Fulton.
Mr. Cornell, Mr. Swartz, Mr. Moldoveanu, Jimmy and Nate were all accommodating and professional. They were very customer-oriented and answered all my questions/ concerns clearly and expeditiously.
Best car i’ve drove in these days.
by Sportsfan from Scottsdale,Az
April 7, 2018
This is the perfect car for nice performance and good drive experience. Best car ever. I use this for daily commute and nice to drive for long drive.
Excellent service amazingly friendly and helpful. Todd helped us return our lased 2011 328. Wonderful experience bud my son even got some great advice.
This is car is everything I wished for
by Glorya from Chicago, IL
July 5, 2018
Excellent condition, low mileage, excellent customer svc. Best of all AWESOME PRICING!!! 2015 BMW X320i xDRIVE Love my New car, strongly recommend to my Family&Friends!
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