Had a service appointment for routine maintenance, and check on a broken glove box. Camille was super courteous and helpful with getting everything taken care of, and saved me some money by showing me a way around having to get my glove box fixed. Great communication and great service!
The most pleasant experience buying a car in 58 years! I usually dread it, but this was actually enjoyable! It took under 2 hours! Staff is amazing and Don Engle is the guy to go to! Very professional and knowledgeable. Don???t bother shopping around if you want a BMW. Century West BMW is the only dealership you need.
Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!
Century West BMW is an awesome place to get your car! I???ve gotten my last 5 cars there & the service is bar none the best out there! Had my car serviced today; they put me in a bmw loaner and my car was done and washed within 3 hours! Can???t say enough about how precise and accommodating they are!
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
I live in the South Bay area and I drive to Pacific BMW...
by V_Manta from DealerRater.com
September 26, 2018
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
great service. got a loaner without an appointment in one...
by lomike from DealerRater.com
September 26, 2018
great service. got a loaner without an appointment in one day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I also test drove 5 different cars and love the new building but parking is tough to find around brand blvd. area.
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
I had a very positive experience at pacific bmw when I...
by ch_jpm from DealerRater.com
September 26, 2018
I had a very positive experience at pacific bmw when I decided to buy my first bmw. The salesperson was extremely upfront and honest regarding my questions and concerns. Even when my car needed to be serviced, the entire process was very smooth and I received a loaner car without any hassle. I look forward to my next car purchase at this dealership.
Certified preowned, 3 years down the road
by Lessona learned from San Luis Obispo
November 14, 2018
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
after having such a horrible experience at beverly hills...
by kindergartencop from DealerRater.com
September 26, 2018
after having such a horrible experience at beverly hills bmw i have been dreadinghaving to go back to bmw for anything. but, since i purchased the extended warranty for service i had to take it for the yearly service. i expected the worst but greg made the whole experience awesome. an honest, nice guy wanting to give his best, who'da thunk? he even went above and beyond to figure out my bluetooth that hasnt worked since i purchased the car from beverly hills. see greg for the best experience i've ever had at a dealership.
The staff is very friendly . To be my first experience buying a car I am very sastisfied with the services I had received from Nissan Downtown.
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
Great experience she helped me as soon as i walked in since it was my first time i was kinda lost , she helped me and explained everything that was happening .. good experience i know who i coming to next time i go again
I worked with John Won and Henry Wu. Both were very responsive and easy to work with. They got me the car I wanted at a great price. They delivered the car to my office. The entire transaction was quick, easy and painless.
They were great! I was on a long road trip with my dog and they got me going quickly even though I know they were really busy!! The staff was great!!!
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
End-of-lease process was a surprisingly positive experience
by GenX from DealerRater.com
December 2, 2018
I received a call from Gonzalo when I was two payments away from the end of my lease. He offered to go over with me some incentive offers for a new lease. Although my lease was financed through BMW Monrovia, I???ve taken my cars to New Century for service many times over the years. I know them to be friendly and efficient, and I was anxious about owing $4K at the end of my lease due to over-mileage. Gonzalo was straightforward with me and didn???t subject to me to the typical sales pitch or try hard-sell tactics. His honesty and the respectful way he worked with me made it the most positive experience of I???ve ever had with getting into a new vehicle. He clearly presented the essential information to allow me to understand my options and make an informed decision. There were no slight-of-hand tricks. There was no B.S. What is usually a stressful experience turned out to be surprisingly positive.
Looking forward to owning such a wonder car.
by csapienza from Pembroke Pines, FL
November 25, 2018
I think this car is absolutely beautiful and in excellent condition. At the moment, I couldn’t be happier with my decision to purchase this car.
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
by JuliosHairHut from McMinnville, OR
November 8, 2018
This car is a fun and very responsive car! I would recommend this to any one who is interested in a car that gives the driver a thrill!
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