I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.
Words simply cannot express how thankful I am for Ms. Pamela Allen's incredible customer service skills for making my visit to BMW of Ontario so much simpler than I was expecting. She helped me out to the best of her ability to get my car serviced. I believe that sshe cares about every customer she works with and it's because of her that I will definitely be coming back. Thank you, Ms. Allen!
Anthony Zabala was very helpful. Very patient no rushing at all!!! Answered all my questions and did not hesitate. Very friendly and his cutomer service is just above level. Thanks very much Anthony thumbs up to him!!!
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The service was good at first but after I backed out, they just ignored my request to get deposit back... The sales asked me to talk to front desk and front desk asked me to talk to sales. Very disappointed.
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