What can I say, guys know their craft very well, and have a very good taste in cars, and are very helpful. I would definitely recommend this place to anyone who's looking for a great deals! 100% satisfaction!
Thanks a lot!!!!
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Park Avenue BMW, my leasing of a BMW was pleasantly stress-free. I attribute the foregoing to having been handled with great patience and without stereotypic "sales pushiness" by Mike Smeraglia, Sales Manager & John Delgado, Sales Consultant. I believe it is important to note, that I leased one of the most inexpensive BMW vehicles. Notwithstanding, I was treated with dignity and respect from the moment I was greeted at the front door. Perhaps, of added interest, visiting with their competitors for lower pricing will invariably be an effort in futility - they truly are unmatched. Martin Weinstein Retired Superintendent of Schools
I went here to purchase a used car I did buy it the customer service was amazing they were very friendly very attentive and very respectable I just bought my car a few days ago and already we are due to go back and purchase another one for my husband I love this place they’re willing to help you in anyway they can this place is a go to I can’t Say
it enough I love this place
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
Euna Wilson was very friendly and extremely helpful with my X3 purchase. She went above and beyond to make the experience great. Thank you very much! I will definitely be calling you when I am ready to make another BMW purchase. Angelo worked with me on the price (After some pleasant negotiations) and was very realistic on the company's business tactics. Thanks!! Sean was professional, thorough, and me feel comfortable. He is an invaluable asset to the company. PENSKE...value your internal and external customers!! They both are the reason for the company's success.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
Thank you BMW of Tenafly for making this the smoothest vehicle purchase I have ever experienced. Look forward to future business. This dealer offered me the best price and the highest value for my trade.
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
I was so impressed with how fast Al and his team worked to have my dream vehicle available for me the day I bought it. I had been shopping around quite aggressively for a while and the process was nightmarish. Al and Marc eased all of my anxiety and frustrations. They we’re professional, kind, and funny. I will definitely do business with them again!! Thanks guys!
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