Used 2019 BMW 530 for Sale in Chicago, IL

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

Car met all my expectations, it drives very smooth and responds super well to changes on the road. I am also very happy with the new car panel displays.

I purchased a certified preowned 2014 BMW i8 from Fields BMW. I was interested in a vehicle listing I found online, but a little nervous about it being an out of state purchase. I contacted the dealer via phone, and spoke with Tom Ambat of used car sales. Tom reassured me that he has had many deals out of state and not had any issues in the past, putting my mind at ease. He was very helpful, kept a good line of communication, was very prompt with getting the paperwork to me, and he made the entire purchase process seamless. He went above and beyond to make sure all my questions were answered. He also helped coordinate transport of my vehicle from the dealer in Illinois to my driveway in Pennsylvania. I received my car within one day of it being shipped and I couldn't be more happier! Excellent vehicle, excellent dealer, and excellent staff! I highly recommend Fields BMW! Thanks for everything!

This car is solid and responsive, with great looks and quality. Hope to drive it for a long time. Looking forward to a road trip.

Field's was highly recommended by a BMW driving friend and I have not been disappointed. As I entered Fields Northfield, I was met by a greeter who introduced me to my salesperson, Arlind P. He was exceptional in every way. After a conversation and a few test drives, I focused in on a 5 series. Arlind handled every aspect of my purcase and BMW orientation perfectly. I got a great purchase and trade-in price; and I am extremely happy with my new car and Field's dealership! I had one concern and spoke directly to Joe J (manager) who impressed me with his response. I'm extremely happy with my new BMW and very happy I went to Field's BMW Northfield. It has been a top notch experience.

When my warranty ran out i thought i could save money for general maintenance at a local authorized BMW service center. WRONG! after several visits, much frustration and many $ spent - i finally got smart and went to Fields. They diagnosed the issue immediately. The repairs were done efficiently and professionally. They not only took great care of my car, they took great care of me too! They ensured i made it ro work on time by providing transportation needed. Everything seemed so effortless. I will look no further for my future buying and service experience. Thank you Fields!

Having two BMW's in our home, I can say one of the main reasons for staying with BMW (aside from the performance of the cars themselves) is the incredible service I ALWAYS receive from Chris Goodrich. He is friendly, knowledgeable, responsive and thorough. I will continue to drive BMW's and I will continue to buy and service them at Fields!

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

This is my second 5 series. I love it just as much as my last one. They have made many improvements to the navigation and other onboard technology.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

I have been a faithful owner of 5 Series BMW's for the past 20 years. The car has never let me down! It drives and handles very well. The exterior styling is fantastic and the interior is comfortable and the technical gadgets are easy to use and I am not very savvy in that area either. Won't own anything but a BMW!

I moved here from Houston. I had the chance to use Houstons BMW dealership. Let me tell you..... worst service i have ever had from any car place... including used car lots. In contrast, Bill Jacobs BMW was completely opposite. The service here was beyond great. First let me say that i have a fairly older Bmer. A 2004 645ci. Luckily i have extended warranty. My service adviser (Jeff) treated me like a customer walking in with a bran new car. He was ultra polite (in fact everyone i talked to at this dealership was) and was genuinely interested in getting my car fixed properly. They immediately gave me a loaner car to drive and were quick to get me in and out. My adviser called me everyday to let me know where my car was in the repair process. He was very straight forward and honest and i never felt like i didnt know what was going on with my car. Their mechanics missed a leak in the coolant and i had to take it back the next day. They were ultra apologetic and again gave me a high end BMW loaner to drive. They didn't waste my time and had me in and out. The next working day my car was done and i came in to pick it up. The leak was from the coolant reservoir cap, they replaced it at no charge. I feel strongly that BMW corporate should be aware of who their good and bad dealers are... maybe they should have Bill Jacobs BMW teach Momentum how to treat customers.

It is a really a dream machine. Smooth handling. Smart responce.the car is smart and is always communicating with me has the road condition changes. Car interior is beautiful and comfortable.

This is a follow up to my review of December 9, 2017. Our 430i Gran Coupe arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupe.

We worked with Service Advisor David Rea in order to service our BWM 328iX-Drive for battery issues. David was absolutely fantastic to work with and our Service Technician who worked on our car was great as well. David and our Service Technician were both very communicative, clearly pointed out the issues with our car, how they would fix, and the estimated costs. They were also able to address most of our car's issues through our CPO Warranty, which was great. The loaner they provided was great and David kept us informed on the status of our repairs every step of the way. Well done Bill Jacobs Service Team!

John Strout was the best when it comes to service! He's the guy you need to see at this dealership! I guarantee you, you will not be disappointed! He answered all my questions and assisted me with everything!

My service advisor, Jeff Hulseman, was excellent - very attentive to details and helpful. Overall, a great experience. I will be in the market for a new car in the near future, and will definitely be working with Bill Jacobs BMW.

I've had 5 prior 5-Series sedans. This Sixth one, a 2017 540i x-Drive I just took delivery of from Bob Geisheker involved the smoothest overall process from ordering thru delivery. There was never any buying pressure, always amicable and reasonable pricing concessions and Bob was most patient and cooperative in helping me research and select my long list of tech options! In his short absence Sales Manager Bob Graziano assisted me as well. Upon delivery I worked with Business Manager Doug Kamp with contract finances; and then BMW Genius Spencer Parker proved without question his Genius qualifications while spending over 2 hrs with me patiently answering questions and teaching me how to use the endless features provided in this new model. And both Bob Geisheker & Spencer are excellent about promptly returning calls whenever I've had further questions. So all around this buying experience at Knauz has been a refreshingly great one!

Had my X5 serviced today. Alex Flynn did a fantastic job and took really special care of my vehicle. Thank you so much and looking forward to my next visit.

took my car in for oil change. Alex flynn did a great job and made my experience painless. great service and would definitely schedule my next visit with him.

I brought our vehicle in for service on a tire and I had the pleasure of meeting Alex Flinn who helped me through the process of having the tire replaced. He was very kind, helpful, and knowledgable and I would definitely seek his expertise in purchasing another vehicle in the future!

This was my 2nd purchase at Knauz BMW. Again, a great experience with the customer service. Rolly Davidson was my sales/client advisor for the 2nd time. There are other BMW dealerships closer to my home, yet I travel 50 miles to Knauz because of Rolly's excellent customer service!He knows it! Spencer Parker (BMW Genius) did an awesome job (for the 2nd time with me) of educating me on the my new 435i. Again, I came away without having to read the manual because he's so thorough in explaining the functionality of the car. This was my first experience with Scott Adduci Finance Manager, made the business aspect of my purchase like a breeze. He was very personable and efficient! The process did not take long at all and he explained everything without me having to ask many questions. I'll be back to visit the team on my next BMW purchase, and will be referring others as well.

Adrian Gutierrez made our buying experience very easy. Adrian was able to break down all the details of the vehicle and the contract, and answered all our questions. Adrian made my buying experience the BEST that I ever had!!!! In addition I would like to say Alex Suarez greeted us upon arriving at the dealership and made a super first impression on both myself and my wife. He looked up several vehicles that we were interested in and took us on a test drive. Alex was very professional and knowledgeable. Thank you Adrian and Alex!!!!!!

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)