BMW 535 for Sale in Sterling, VA

I purchased 2015 Doge Charger from Perfect Auto and Fawad Masumi was my Sales associate. Fawad was very nice , so patient and very helpful with me for purchasing my new car . He even took me to the bank to get my cashier's check . I really like them and I strongly recommend Perfect Auto and Fawad Masumi.

My overall experience working with Ms. Jones as my service advisor has always been exceptionally great. Greeting with a great attitude, she been my go-to since August of 2018, and has always delivered top notch customer service! Very bright, knowledgeable and friendly.. I’m very pleased doing business with this dealership.. And looking forward to many more happy encounters...

Very happy with the service. I was also shown how to determine when my car needs servicing.

I recently purchased an Audi A8 L from this dealership and was assisted by Ahmad Mujahed. I must say it was a smooth transaction. Ahmad was extremely through out and was even able to help me when i needed some additional help with the car. Overall it was a 5 star experience and would definitely go back for more business.

We traded emails with Konstantin a few times over the last few weeks. The car we were interested in, had been listed since August (3 months), so we were happy to see our patience pay off, as the asking price continued to decrease. I called him in the morning to confirm the car was still available and asked him to let me know what the brakes and tire ratings were during their inspection. He quickly gathered the information and passed it on. We met and test drove the car. He was not pushy. Left us with the car and told us to come inside when were made a decision. We paid with a check, so no financing and we closed on the vehicle in minutes. So quick. So easy. Great place to buy a used car.

On March 13, 2018, I had my car in for a recall to fix the second row outer seat striker bracket. The entire process from beginning to end was very efficient, and your service advisor, Julio Carrascal, did a superb job in leading me through the process. I was also pleasantly surprised to learn that your staff had washed my car for me before I picked it up. What a nice treat that was! Thank you.

My son found a car for me on the Rockville BMW website. I called and talked to Kevin who was very helpful, fair and knowledable. My son and I drove from Richmond VA to test drive the car. I ended up buying it and Kevin worked with me to allow an independent mechanic to inspect the car before purchase. I was able to drive it home that day! James was also fantastic and made the process very easy. Kevin followed up that evening to make sure we got home okay. I LOVE my new car!! (Any chance I can get a BMW t-shirt size large for my son for helping me find the car and driving 4hrs RT?? And for filling out this survey a second time since the first one didn't go through? 😊)

We recently purchased a 535i GT and wanted to establish a good service relationship with a quality dealer. This BMW dealership was the closest to us, but wasn't in the best neighborhood. I feel foolish now for considering that as a factor and even a little embarrassed. The experience couldn't have been more pleasant, from scheduling to completion. The service techs were all friendly and very cordial. The facility was exceptionally clean and comfortable. I can't remember the last time i left a service visit feeling good. I was very satisfied.

Worked with Zee. He had a basic approach..."Let the car sell itself". He allowed my 18 year old son, and myself, fiddle around, purposely stall the car to check the clutch, and test drive without being anywhere around. "Just come for me when you're finished". The car was in great shape and cleaned up both inside and out; including the engine compartment. Great experience. Only comment would be ....... provided only one key/FOB. Turns out additional $230 to get a second Key from Mazda. Would be nice if TradeMark would take care of this courtesy prior to the sale.

I live almost 40 miles away from the dealer and have tried virtually every dealer from Alexandria to Silver Springs and when I came out to Sterling I’ve never left. The team is great, from My service advisor to sales rep I’ve always had consistently great service.

This review is a bit late but I figure better late than never. I came in to purchase a 2007 Toyota Highlander Hybrid that was right at my budget price. I came in with a pre approved loan from an outside source in order to get the cash price on the car. When I arrived we found out that the pre-approved loan wasn't going to work out. I hadn't brought any of my financial documents with me in order to qualify for a loan through auto trademark and I was feeling hopeless about getting my dream car. I'd driven 4 1/2 hours from a different state to buy this car. My sales rep, Farhan Nawaz, decided to go ahead and push for a loan from their loan office, even he was a bit skeptical that I would get it. 5 minutes later I had been approved for the loan and Farhan honored the cash price for me anyway. He also allowed me to leave my old car at their lot until I could find a convenient time to come back to get it (the trade in option fell through). I had a great experience with Farhan and Auto trademark. I LOVE my new car, it's everything I hoped it would be. It runs and drives great!

I had a minimal repair and I wanted to wait. My sales expert said come on in no need for an appt. My service expert offered a loaner but let me know it was a minor repair but I wanted to wait. My service expert offered me complimentary lunch and gave me his direct dial number to call him anytime. I have been dealing with Frank (sales) and Keith (service)for years they care about the customer and the Passport name. Thanks guys, I recommend you often. If I encounter a situation you always make it right before I leave.

Jeff Steel is the business manager at Passport BMW, and I give him and his dealership the highest recommendation. I purchased an extended service contract through him for my BMW X6, and the customer service I received was second to none. The whole process was very professional, and the price was the best I could find. Do yourself a favor and contact Jeff for the best service possible.

I am writing this letter as a humble note of appreciation for the outstanding customer service provided by Salesman Consultant and SME (Subject Matter Expert) Sam Waheed at Kingtowne Motors Cars. I am really pleased with the knowledge and skills that Sam had provided attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to bring future clients to King City Motors. On 8/25/2018, I purchase 2015 GS350 with F sport package. After, I test drive and did my own video recording of the condition exterior and interior of the vehicle. My overall rating the vehicle was in very clean and excellent condition. However, I did bought to Sam attention the left muffler was not fully seated against the muffler housing and the tire pressure warning light remain on after I apply air pressure PSI to all 5 tires. Since, wireless sensor for tire pressure is mounted on all 5 tires. Sam recommend to return the vehicle on 8/28/2015 and he proceeded submit a work order to get the repairs for my vehicle resolved ASAP. On 8/29/2018 when I call Sam to checked the status of my vehicle. Sam had call me right back before closed of business and let me know the car was ready for pickup.Sam also had my vehicle professional clean and detail when I pickup of my vehicle on 8/30/2018. Sam ability to provide the resolution quickly exceeded my expectations with world class services. I am really pleased to be part of Kingtowne MotorCars family and appreciate Sam and staffs make my first visit and enjoyable experience. The services I received from Sam and staffs at Kingtowne MotorsCars makes the customers feel that Kingtowne MotorCars care about developing a long-term relationship that means more than just making a sale. Sincerely, Thyland Young

The title says it all. Cannot say enough good things about here. We dealt with Farhan, who extremely friendly and as laid back as they come. Absolutely zero pressure. When we got there he had the car pulled around front and told us to go look at it while he stayed inside and finished up with another customer. He didn't stand out there with us while we looked at it. We took awhile looking at it, especially because our small kids went nuts climbing all over it (we bought a minivan). He came out once to check on us and to put a dealer plate on it when we were ready to take it for a test drive. He let us take it on our own, and again, let us alone to explore it. When we were done and ready to talk, we already knew it was a good deal, and the only fee they charged a 599.00 processing fee, which is disclosed online and pretty much everywhere in their office. No other fees were associated which were nice considering many places like to tack on their fees for whatever reason. When we were signing the paperwork, our kids sat and watched cartoons on their big screen tv on their couch. Smooth, painless process. All places should be like them!

I have had exceptional service at Passport BMW, the staff is really friendly and accommodating.

What can I say about Passport BMW? Let me start by saying they delivered top-notch customer service. I’ve owned a Range Rover, a Mercedes S500 and a Maserati GT, and let me just say, Passport BMW has raised the bar on customer service. Ray Frye greeted me upon entering the service bay and was professional, welcoming and eager to assist. He explained what service was required and how long it should take, (under an hour). He also inquired to see if I needed a loaner in the event I need to be somewhere. After signing the service order, he directed me to several “lounges”, I found myself in the upstairs lounge where not only did I find several big screen TV’s, computer area and an arcade room. Yes, an arcade room. I’m still a kid at heart… don’t judge me! After several games, I received a call that my 650i convertible was ready, not that I was ready to go! Ray was accurate, forty five minutes and my baby was ready; and she is ready for the warm weather. Passport has earned my business!!!

I found that the shopping experience at Select Auto Imports was outstanding. I started with the Sales Manager Robert Samereie who worked with me to buy a 2014 BMW 650i Xdrive loaded convertible . Robert did an excellent job sending me comprehensive pictures of the car I was interested in and even added 20 + to the pictures on the website.IN addition we negotiated the terms over the phone before driving form VA Beach to Alexandria including best purchase price, trade in terms and an excellent 6 year financing rate. He also assured me that he would work with me on my trade in to match the best quote I received in VA Beach. When I went to Alexandria Robert was off for the evening and I dealt with Brian Villanueva as my Sales Consultant who took me on the test drive and explained the many differences between my past 2005 645CI BMW and the 2014 650 Idrive.. The final paperwork required the owner MR. M Najimohammad and Terri Norrent from the Finance department. They agreed to honor my trade in and the finance rate as well as the Discount agreed upon despite a difference between the Trade In estimate they made and my VA Beach best rate to close the deal on a very positive note. I have had a couple issues since bringing the car to VA Beach and they have quickly resolved them and will be sending me a check for the difference on my trade in versus financing and a second key that was not available when I picked up the car.All the people I dealt with were very professional and responded quickly to any issues that came up. Finally the owner Mr. M Hajimohammad was excellent at helping to close the order with both sides feeling good about the deal.