My husband and I have experienced the best customer service experience ever with Jamie. He was very professional, knowledgeable, reliable and empathetic. I am so so grateful and happy with my new car! I not only recommend him, but also I will definitely come back to Jamie in the future!
I have purchased 5 vehicle's here over the past 15 years. My first vehicle was a suburban, I took it in for a paint job and 6 weeks later they called me and said was stolen. They had no sympathy for me at all, said was my problem and that I need to call the police and my insurance company. 3 years ago I traded my 2011 Tahoe in for a Silverado before my first oil change I had to add a quart of oil. I complained about the tapping noise and the loss of oil to the service manager and she said according to GM it's normal for a GM vehicle to use a quart of oil every 3 to 5000 miles. I've been touch if your vehicle needs oil it is leaking or burning it. So needless to say I wish I had my old Tahoe back, no problems at all. You think they would try and take care of a long term repetitive customer and give them a deal. Looks like I'll be driving a Ford or Dodge next year.
First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate???well informed, efficient, and a pleasure to deal with, as was her manager involved in my transaction.
My car was subject to a recall and I was pleased that a BMW dealer had opened in Delray since it meant I could have the work done locally. Everything from making the appointment to being provided an excellent loaner to getting my car back when expected went very well.
Joe Porco is a real pleasure to deal with. He is professional, courteous and services customers way beyond the point of sale. We have been with him for nearly a decade, and it is a pleasure to come to him.
Osiris Cedeno is a consummate professional and represents Braman exceptionally well. He seamlessly prepared and executed the purchase of two vehicles. He was always polite, respectful and patient with my questions. We test drove three cars and completed the transaction in about 4 hours. I have purchased over the last 25 years close to 15 vehicles at Braman. I am always pleased by the professionalism and personal attention from sales to service in the organization. Osiris now joins my previous two salesmen Bob Sloan and Freddy Rhemrev as my go to person in the organization. Excellent work all around including Justin Warner and Alex Barrios who were very helpful. I
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