Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....
Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Just bought a 2014 BMW 335i Xdrive from Platinum Motorcars. The process was about as painless as possible. Raj the salesperson I dealt with was super straightforward and helpful. I never felt pressured and was about the simplest purchasing process I’ve dealt with. I would definitely recommend to others and would come back in the future if I’m in the market for a vehicle.
Awesome service quick process working with raj and max was a great buying experience! We felt more like friends than customers, and there was no pressure to buy. i love my new jaguar thank you platinum
WOW Pure Car Buying is different kinda dealer. This was a great experience. I was looking for a Honda Odyssey because me and my wife saw how good the reviews are on the Odyssey's so we saw Pure Car Buying and they have the really great prices on there vehicle's. We are Truly happy with the service and our new van. Thank you guys!!!.
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
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