From the start Terrence Holmes was truly professional an accommodating. This is the second car we purchased from Wide World BMW in a 3 month span. Ricky in Finance did an outstanding job of keeping us informed of the process, and expediting the paper work. The car was a surprise gift for my sons 17th birthday on December 18th. Terrence offered to store the car for 2 weeks on the dealership property, which helped us out immensely.
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
I brought my 3 Series in to have the air bag replaced and while it was there had the oil changed and the radio repaired (it did not turn off). From the minute I drove in the staff could not have been more helpful. Service Advisor Gina Todisco was a pleasure to work with. While I was waiting, she reported back to tell me how the service was progressing. The technician E. Ibanez, immediately identified the problem with the radio and knew how to repair it. The repair took quite some time since Mr Ibanez would not reinstall the radio until he was sure the epoxy was thoroughly dry. Gina apologized for the time it was taking and even offered to drive me home. Attentiveness such as this is more than I ever expected. I was provided with a list of things which will need to be looked at, but they did not try to convince me that everything needed to be repaired immediately. They know how to treat customers and how to develop long term relationships.
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
I have always had a good experience with the Service Dept. at BMW of Morristown. Alan Carpini is wonderful! He is extremely courteous, knowledgeable and efficient. He has always taken good care of my car, and advises me on what is really required to be done. I feel very secure working with him. Thanks Alan!
I was so impressed with how fast Al and his team worked to have my dream vehicle available for me the day I bought it. I had been shopping around quite aggressively for a while and the process was nightmarish. Al and Marc eased all of my anxiety and frustrations. They we’re professional, kind, and funny. I will definitely do business with them again!! Thanks guys!
Excellent experience at the dealership. Al Shkreli was extremely friendly, professional, and knowledgeable. Got a great deal on CPO vehicle. Car buying experience was no hassle and the dealer was very accomodating on my time. Would highly recommend to any one looking for a car!
Very positive experience. Pat McHugh was extremely professional and knowledgeable...but was also flexible in terms of being accessible to meet in person as well as via phone / text. And the one time he wasn’t available Ross stepped in and was incredibly helpful. All around terrific buying experience.
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
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