New and used 2026 BMW X2 for sale near Lombard, IL

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

I always have a great experience when visiting Bill Jacobs Bmw. Everyone working here is always very professional and kind such as Jacob my advisor.

Very goood place . Eric for my bmw is a great service writer !! . Really enjoyed the experience with them !!

it was just some presales questions and they were quick to reply and offered a lot of assistance.

Lilly Kolarski took care of everything; she is wonderful; she knows what she is doing.The best experience! Very happy with 2025 I7 BMW.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

Jerry in service department really took great care of me. Alex in sales as well. 5 star experience every time I go to Fields BMW.

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

I had an exceptional experience with Michael Romero. I contacted him about a BMW X2 and he confirmed the vehicle was in stocked. I came in the dealership 30 minutes later where I was directed to him. Upon our interaction he was very responsive and respectful. I told him about my concerns dealing with the BMW dealership in Naperville. He ensured me that he would provide me with full transparency. He showed me the vehicle and allowed me to test drive it. I was very impressed and wanted to discuss the financial aspects of the vehicle. Michael was very knowledgeable & honest. The numbers worked out and he provided me with a full break down of the car fax and the performance of the car. Lastly, after picking up the car he set up my bmw app and spent time being attentive making sure I understood how my car performed. I was thankful with how he presented my car with a cute bow and how he made sure I had a full tank of gas, all my questions was answered. He even followed up days later to ask about my experience. Please, visit this location and ask for Michael R he’s enthusiastic and pleasant to work with. Thanks again.

Bill Jacobs service is amazing, my advisor Mike A has been helping me for years and does a great job for me.

Everyone at Barrington tries to ensure satisfaction. Prompt, friendly, professional service from sales through service.

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Naeem was great to work with. He was able to read the room and get right into it without the unpleasant ?sales? verbiage and time wasting drama. Kudos Naeem!

I had an issue with my coolant that could not be identified when I went to another dealer. When I went to BMW Northfield, they were able to figure out what was wrong and fix everything really quickly. They were also very helpful!

Easy buying experience. They were very professional and the whole purchasing process was with one person.

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

Hi Stefan, I would like to thank you for what you have done and served on us. Once again thanks for your time and assistance. Great service ! Best regards, Tuan Truong

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.