New and used 2026 BMW X3 for sale near New Lenox, IL

Lilly Kolarski took care of everything; she is wonderful; she knows what she is doing.The best experience! Very happy with 2025 I7 BMW.

Easy in and out nice waiting room kept updating car pr0gress while waiting for car

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

Naeem was great to work with. He was able to read the room and get right into it without the unpleasant ?sales? verbiage and time wasting drama. Kudos Naeem!

The staff were all polite and friendly. The service was done in the time line that they said it would be done and the waiting area is top notch. Over all, excellent service department and staff.

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.

Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.

It took 2 visits to get my problem solved however the results are very pleasing

Very easy to deal with and there were no hassles at all. I would recommend this dealership

Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!

I was impressed with my advisor, CJ and my service person. I was not impressented with the oscillating pricing or how my tires were not cleaned after getting two new tires and an alignment. Also, my bottle of car air freshener w missing after my last visit.,

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

I absolutely loved my service from Zeigler of Orland Park. I drove 2hours away from the the location and received excellent service. Grant and Colleen were exceptional and had all my paper work ready for me to sign. When I test drove the car Colleen made sure I had a full tank of gas before leaving. Definitely would recommend everyone I know to this location.