Used 2023 BMW X5 for sale near Norfolk, MA

I had a terrific experience at BMW Shrewsbury. After having had a bad experience at another dealer, they really took care of me. I worked with Peter and Kenny and would definitely recommend this dealership. -Ana Burke

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Excellent reception in Special the sale Joao Felix let you feel very comfortable and very helpful to help you find your new car make you feel so special

We called the dealership and asked about a specific vehicle. We explained that we couldn’t make it to a Boston for a while. They offered to bring the vehicle to us close to an hour and a half away and that really won us over. The vehicle was just what we were looking for and we purchased it. Thanks so much to Juan! He went above and beyond.

Joel was extremely kind and knowledgeable from our initial conversation. He was able to help me with getting familiar with my SUV, even went the extra mile to go to the car with me to show me a few tricks with my SUV.

Always helpful and courteous. Love working with Dan and Teresa. They continue to help me in maintaining my BMW I appreciate all that they do

Since the 90’s I have owned 5 used BMWs. Once you drive them you don’t change horses. I have been bringing them for service there since 2009. Great service and no need to wait for parts as in other garages. They are stocked. And they treat the earlier models (older) BMW customers as well as they treat someone who is either buying a brand new one or has a new one. They run the cars through the wash when finished and wipe down the interior and vacuum - and it is a very classy touch. The wifi is strong so you can get work done when you are waiting for a repair. It’s painless.

Ameir was great. He was very responsive and provided additional pictures and video he even put the car in which I was interested on the lift and took a video of the undercarriage for me.

Not sure why all the poor reviews, but I have had nothing but positive experiences with this dealership. As for someone that has had many, many cars in my lifetime, buying my 3rd BMW was a no brainer and this store seemed to have more stock of certified cars than any other. Ill always gravitate back to a Herb Chambers, since I bought two Lexus from the Sharon store and had a great experience with their sales and service (although I would never by another Lexus, but thats a different story). Herb Chambers dealerships are all about exceptional customer service and great relationships for the long term which is what I like. From start to finish, this dealership had great communication from online, text and in person and Ahmed, my sales person was exceptional, friendly and professional and I could not ask for anything better. Great service, great people and quality cars , I would highly recommend this dealership. The location is not ideal, and it is a smaller dealership with mostly cars in the showroom, but they do an excellent job.

I couldn’t be happier with my experience at Richards Motorcars, mainly due to the GM I worked with, Joe, who was great. He was prompt and very easy to communicate with over the phone and via texts. He answered a lot of the questions I had before I even made it to the dealership. I made an appointment, checked out the car and was able to do the test drive, fill out all the paperwork, and complete the purchase in a little over an hour. I couldn’t recommend the dealership more.

Totally happy with Joe and his team. My car was put into top shape. Will go bzck

Best service very kind staff,they go above and beyond to make sure they fulfill the promise

Most of my dealings were with Chan. He kept me updated throughout the process without putting any pressure on me to buy or not to buy. I finally did purchase a2020 Fiat 124 spider Abarth. The car is everything Chan said it was. Couldn’t be more pleased.

Great experience working with Tiago. The lease for a previous car (X1) was coming to an end and I came to the dealership to discuss all available options. I've spent 5-ish hours in the dealership, Tiago helped me to understand different options, and the differences between leasing or buying, new or pre-owned, sedan or SUV, etc. I had two test drives. Tiago was super patient and highly professional. We came up with an optimal decision and I'm very happy with the car (X3). Thank you, Tiago!

My sister and I just Purchased X5 from this store and Our salesperson Mr. Ricky was phenomenal, very professional, and easy to work with him. I had a dream to have a BMW one day in my life and save money to buy it all my life. I felt very comfortable working with Mr. Ricky, he went above and beyond to make my dream come true. He calls me many times to check if my sister has any questions or concerns. We wish him very good luck and rapid success. He is a great asset to BMW of your store.

Felt welcomed the moment we walked through the door. Knowledgeable staff, great prices, spectacular inventory. We found the car we wanted. Frederick helped us with the car, he is everything you want in a salesman. Frederick listened to what we wanted in a car, worked with our price range, he wasn’t that typical car salesman you always hear about, he was great, truly caring. We will definitely return to Autobahn USA when we need another car.

Comprei meu carro com o Thyago Novais e super indico, muito atencioso e ta sempre disponivel pra responder suas duvidas. Aprovado, vem falar com ele que a garantia e certa!