New and used 2026 BMW X5 for sale near Whiting, IN

I purchased 430i recently and experienced a really great customer support and I am fully satisfied with its customer support procedure and policy. The sales person was also kind and ready for my prompt request.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

I found the perfect car -- a 2021 Porsche Macan GTS -- listed at a great price on Perillo BMW's website. Being from out of state (Pennsylvania), I reached out to the dealership remotely. At first, I hit some bumps with the initial sales consultant that responded; communication was slow and unhelpful. I almost walked away from the deal altogether. Thankfully, I called the dealership directly and got connected with Mike Fezatte, and that's when everything turned around. Mike was exceptional from the first conversation. He took the time to send me a few detailed walkaround videos of the car (even highlighting the rock chips), answered all of my questions promptly, and comes across as a genuinely good guy -- not pushy, just helpful and honest. I flew out to Chicago on a Saturday morning to complete the deal, and Mike even gave me a great local recommendation for Chicago pizza while the front office was finalizing the paperwork. The whole whole experience was smooth and I couldn't be happier with the car or the way I was treated. If you're considering a vehicle from Perillo BMW -- especially if you're buying from out of state -- do yourself a favor and ask for Mike Fezatte by name. I'm very glad I didn't let the poor start with the first consultant steer me away. Mike made it well worth the trip.

Hands down, one of the best dealerships in Northwest Indiana. Very professional to the customer. The staff is amazing.

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

CJ is an excellent service advisor. He is honest & explains recommendations for my older BMW. He and I have done maintenance on my vehicle over the last few winters. I am very satisfied with how the vehicle performs!

Everything was handled with care and concern I felt heard and was given a loaner to run my local errands. My agent was very helpful.

Worked with Vesna and she was awesome- highly recommend her! The whole team was great- loved our finance girl too! She was super thorough! Our whole experience was painless and simple. Loved our experience at Laurel BMW and love my car!!!!

Overall amazing experience. Really never have problems with service here. Employees are great and go the extra mile. Might need a snack bar. But waiting area is usually always empty so it is quiet and relaxing

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

had an amazing experience at McGrath of Elmhurst ! Eugene was absolutely wonderful to work with — knowledgeable, professional, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answering all my questions and making sure I got exactly what I wanted. I highly recommend asking for Eugene if you’re looking for a great car-buying experience!

Joe from the service department and Terry from the sales department have always been a pleasure to talk to and work with. They responded to a concern that I had and worked with me to resolve my concern. I have purchased two cars from this dealership and based on both their sales and service plan on purchasing a third in the near future.

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.

Had a bit of an issue that occurred right before a planned road trip. Explained the issue and urgency. They picked up the car and returned it the next day. They even filled the windshield wiper fluid to help ensure we had a safe trip. Joe Giuliano ensure everything was seemless.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.